This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford Escape. The contact stated while reversing, there was an abnormal screeching sound coming from the brakes. The contact stated that whenever it rained, there was water accumulating in the taillights. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the calipers and pads needed to be replaced. Additionally, the contact was informed that the lights needed to be replaced. The brake pads were replaced, but the failure recurred. The dealer informed the contact that the failure persisted. The manufacturer was contacted and opened a case and extended the warranty. The failure mileage was approximately 5,000.
- Oak Ridge, NJ, USA
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- Oak Ridge, NJ, USA