This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The recall for potential engine fire due to injectors that crack is inadequate. Reprogramming the computer and drilling a hole for gas to leak on the ground is ridiculous. Why should we have to drive a potential "firebomb?" Ford should do the right thing and replace all of the injectors that could crack and replace them with new injectors that are correctly manufactured. Ford is trying to shirk their responsibility and "save a buck" at the expense of the owners. Please make Ford fix this potentially deadly problem.
I HAVE TO KEEP PRESSING THE GAS HANDLE TO PUT GAS IN MY CAR BECAUSE THE [XXX] CARBON SENSOR [XXX] THINGY IS BROKE. also the door keeps clicking and TikTok says it-??s going to fly off. Now that-??s just dangerous. The clicky thingy is from something that is welded into the door keeps coming off of the car. Now that-??s [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recall 23S27 (NHTSA 23V-380). I do not feel that Ford is offering owners a safe or effective repair, leaving serious risk of injury or death. 1.7/2022. Recall 22S47. -??Engine oil and/or fuel vapor may leak and accumulate-?? which -??may ignite resulting in an under hood fire, and increasing the risk of injury.-?? 2.8/8/22. Ford Media to UPI, -??IN THE EVENT OF AN ENGINE FAILURE-?? above issues may occur. 3.5/26/23. Recall 23S27 acknowledges, -??ENGINE COULD FAIL PREMATURELY, -?? leading to the above. 4.5/26/23. NHTSA Part 573 Safety Recall Report: CAUSE identified. -??Isolated ENGINE MANUFACTURING ISSUES HAVE RESULTED IN 2.5L HEV/PHEV ENGINE FAILURES INVOLVING ENGINE BLOCK OR OIL PAN BREACH. Likely driving -??final solution-?? (paragraph 7). -??In the event of an ENGINE BLOCK OR OIL PAN BREACH, THE HEV/PHEV SYSTEM CONTINUES TO PROPEL THE VEHICLE ALLOWING THE CUSTOMER TO CONTINUE TO DRIVE THE VEHICLE. AS THE CUSTOMER CONTINUES TO DRIVE AFTER A BLOCK BREACH, oil and/or fuel vapor continues to be expelled and accumulates near ignition sources-??. 5.2023. -??23S27 Chronology RMISC-23V380-7289, -?? LINKS recall 22S47 with 23S27. Vehicles WHICH HAD UNDERGONE THE REPAIR SPECIFIED BY 22S47 STILL HAD ISSUES, and Ford engineers CONFIRMED BLOCK BREACH AND CORRECT 22S47 REPAIR. -??Repair-?? for 22S47 DID NOT FIX THE UNDERLYING MECHANICAL PROBLEM. 6.6/6/23. Autoblog: -??Per Ford, the -??manufacturing issues-?? include POOR MACHINING OF THE ENGINE CRANKSHAFT AND CONTAMINATION OF ENGINE BLOCK MATING SURFACES DURING ASSEMBLY.-?? -??2.5-liter engines... with defects -??could be ticking time bombs.-?? 7.5/24. -??SOFTWARE is now available to REPAIR [affected vehicles].-?? Dealers will -??update the Powertrain Control Module (PCM).-?? This will not fix the problem. I respectfully request NHTSA investigate and compel Ford to provide the correct and proper mechanical repairs necessary to prevent block/oil pan breach in the first place.
We stopped driving this vehicle when notice was sent about the possible engine fire. We are appalled that Ford has provided no fix for this for 9 months (May 2023 to Feb 2024, the time of this complaint). We contacted a Lemon Law lawyer but there's no protection unless the engine were to malfunction. Tell me: Would you want to drive your kids in a vehicle with an engine that could explode into flames without notice? We've lost $12,000 so far: $6,000 paying the loan + dmv/insurance on the Ford and another $6,000 for the same for a replacement vehicle. Cannot do PNO bec of lien.
- South Gate, CA, USA
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I was issued a letter back in June 2023 on this recall. Parts were supposed to be available by October 2023. It is now almost March of 2024 with no remedy
I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderbox.
Received two notices that their is a recall on my Ford Escape. Scheduled the recall with the Ford dealership. the dealership said there is a waiting list, and they only receive 10 parts a month to replace the recall.
The vehicle still has not been serviced due to the dealerships informing me that they do not have the parts even though I received notice that the parts were in stock.
2 current recall problems with vehicle. Brake recall has been an issue since November 2021. The brakes were supposedly fixed. Then there came a horrific squealing noise when vehicle in reverse. And driving. Also when braking when vehicle in motion. Horrible grinding sound. Contacted dealer. Said back order on parts to fix squealing. Apparent issues with bushing. Per the dealership. Has been going on for months. Still have no been contacted for repair. There is no solution regarding the November 2022 recall about the fuel injector. There is currently 7 very serious recalls involving this vehicle. I-??m afraid to drive my vehicle. But continue to pay for a death trap.
Received a notice that a recall was necessary to correct fuel vapor issues which might result in a fire. Simultaneously notified the dealer that the brake booster was defective. They agreed and both assured me the part had been delivered and subsequently informed me that the part for the brakes was defective. I was told that the fuel vapor issue had been addressed and resolved however according to your records it has not. I have been waiting for a call that the parts were available for the warranty repairs since December 19.
The car smells like gas on the inside. Ford says no codes so no issue. Started when 15000 miles on ur and ur still smells like gas with 21000 miles on it. Ford can-??t seem to find the issue after being in shop 3 weeks.
While driving on the interstate a fire started under the hood and shortly after smoke entered the driver cabin. Luckily I was able to pull over and get out of the vehicle before the fire reached the driver cabin. It is going to be investigated by a company hired by AAA, the appraiser from the insurance company was not able to find a cause due to the fire damage being too bad. The first warning message was engine coolant overtemperature and a couple of others followed.
Vehicle was being driven down the road. Vehicle stalled. Check engine light came on. Attempted to restart vehicle but vehicle stalled again. Smelled fuel. Heard a boom then fire ignited. Fire came from the underside of vehicle and flames were rising on driver side of vehicle with black smoke. Attempted to exit vehicle from driver side door but was unable to do so due to flames. Crawled over to passenger side of vehicle and exited the vehicle. Fire department extinguished the fire with water. Fire reignited and fire department extinguished fire again. Insurance company inspected the vehicle but was unable to determine root cause of fire.
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- Green Valley, AZ, USA