This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford Escape. The contact stated that after driving for an hour and parking the vehicle, after picking up her coat from the passenger-??s side seat she saw a burn mark on the seat with smoke coming from the seat. Additionally, the contact had a burning sensation in her eyes due to the strong chemical burning odor coming from the passenger-??s seat. The contact did not seek medical assistance. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 37,600.
- Easton, MD, USA
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- Easton, MD, USA