This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wife was driving vehicle. Came to intersection at end of our street. Applied brakes. Brakes did not work. Went through intersection crashed into tree. Injured, taken to hospital, vehicle towed, police report made. Vehicle is available for inspection. Would like to have vehicle inspected! Not yet inspected by anyone. No warning of problem. Vehicle has about 250 miles on it. Just leased on Dec 2, 2021.
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was in reverse, an abnormally loud humming noise would emit from the vehicle upon depression of the brake pedal without warning. The contact had taken the vehicle to the dealer on numerous occasions and on the latest visit, she had the brake pads replaced; however, the failure persisted. The manufacturer had been notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 2,000.
- Springfield, IL, USA
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- Olmsted Township, OH, USA