This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The front door hinge spot weld and rivets have broekn loose. I called Stivers Ford in Montgomery Alabama and the Service Representative told me that my Escape was out of warranty and it was my problem to repair. I do not think this is fair as this is a structural problem in the door.
Drivers side front door check arm attachment points separated. Door malfunctioning which renders window inoperable. Ford service indicated only recourse is a replacement of the full door assembly. There was no incident of over opening the door!
*corporate vehicle The check arm for our driver's side door appears to have separated from the frame. Our door feels like it may fall off. If our door falls off, we feel there are safety concerns (can list later if needed). Our story seems to corroborate many other complaints on this website.
Door started cracking. Next day door made a loud crack and my door would not shut. I had to take it to my garage because Ford Manderbach Ford in Hamburg PA would not cover it due to no recall. My garage put door back together and spot welded everything back together. My bill was $95.
- Richland, PA, USA
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The door check in the drivers door snapped after two years. Ford is not willing to take care of the situation but this is a known issue. Since this item has to do with the door and door latching, I do not feel comfortable driving my vehicle
Drivers side door is making a popping sound and piece on the inside part(plate?) of the door is moving when the door closes. Passenger side has the same part but it does not move or make noise.
Drivers side front door making creaking noise upon opening and closing. Does not properly close after 3 days since initial noise was noticed. Window does not go down. Believed to be faulty spot weld due to Fords negligence
The door weld seems to have come off and causes the door to not latch properly and I cannot roll my window down this is a problem on both driver and passenger side. It appears there is a loose weld in the doors.
Upon opening the driver side door there was a pop. Every time the door has been opened to appx 50% full width the same popping noise occurs. The weld is popped in the hinge but this is not visible without taking the door apart. The door will close properly and the window works at this time.
Door Weld is broken in drivers door. Extended warranty with EasyCare will not cover it. It is a known issue with this vehicle. How do we get it fixed, without spending out of pocket to fix Ford's issue
Front drivers side door suddenly started making crunching sound when opening. There was no damage, accident, warning or any other incident that proceeded it. It was working normally and then it wasn-??t. It is a safety issue because the door doesn-??t open fully and the window and door locks do also not work properly. Window will roll down but not up which makes it impossible to secure vehicle. Cannot open locked door with remote, must manually unlock from passenger side. Could be dangerous if needing to get in vehicle quickly. Was taken to Ford dealer who said door needed to be replaced but didn-??t have a body shop and left it to us to figure out.
The door check arm on the driver's side door weld broke. Before it happened, it would make a noise when closing before it broke. The dealer has confirmed it and wants to replace the whole door. I would be required to pay for it plus the painting of the door. I have found that this problem has happened before. This issue is a safety problem and should be a recall. There was no accident. This part was failing for 3 to 4 weeks. I had no clue the part was failing. The car is currently at the dealer.
Drivers door bracket broken and makes ratcheting noise. Currie Ford in Frankfort Ill contacted and I was advised it will need a new door. Issue raised up to cover claim. Vehicle only has 40000 miles on it. See SSM 50150
A D V E R T I S E M E N T S
- Eclectic, AL, USA