This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford Escape. The contact stated while driving at 65-70 MPH, water started leaking from the air conditioner onto the brake and accelerator pedals and his foot. The vehicle was taken to the dealer who cleaned the air conditioner drain line however, the failure persisted. The contact stated the vehicle was taken back to the same dealer several times and the drain line was cleaned however, the failure reoccurred while driving. The contact stated his foot was wet from water leaking onto it, and it slipped off the brake pedal almost causing the vehicle to crash. The vehicle was taken back to the dealer and the drain line was replaced as a Ford service hotline recognition of the problem however, the failure persisted. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage 2,000.
- Houma, LA, USA
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- Houma, LA, USA