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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
31,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Escape transmission problems

transmission problem

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2020 Ford Escape Owner Comments

problem #4

May 122024

Escape

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2020 Ford Escape. The contact stated that the gear shift knob was seized on several occasions. After waiting for hours, the gear shifter was able to operate as needed. There were no warning lights illuminated. The contact called the local dealer, and the contact was informed that a diagnostic test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.

- Jackson, MI, USA

problem #3

Jan 012024

Escape

  • 19,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while his wife was utilizing the shifter knob, she cut her hand on the chrome shifting knob. The chrome edge was very sharp. There were no warning lights illuminated. The contact's spouse did not seek medical attention. The vehicle was taken to the local dealer, where it was diagnosed that the chrome knob needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 19,000.

- Addison, NY, USA

problem #2

Nov 012023

Escape

  • 36,000 miles
The contact owns a 2020 Ford Escape. The contact stated that the shifter selector assembly had sharp edges. There were sharp edges on the side of the dial. The contact sustained injuries to her fingers, but medical attention was not provided. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the shifter selector assembly knob needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted.??The failure mileage was approximately 36,000.

- Smithtown, NY, USA

problem #1

Jan 162024

Escape

  • 19,000 miles
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact started the vehicle, and the power train malfunction indicator lamp warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter module. The contact was informed that the gear shifter module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.

- Euless, TX, USA

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