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8.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Escape suspension problems

suspension problem

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2020 Ford Escape Owner Comments

problem #6

May 232024

Escape

  • miles

A D V E R T I S E M E N T S

My car has only 50,000 miles on it. I took it to the dealership for an oil change, and they reported that the rear suspension shocks are leaking. I was only two months out of warranty at this moment.

- Royal Oak, MI, USA

problem #5

Aug 242023

Escape

  • 18,000 miles
The contact owns a 2020 Ford Escape. The contact stated while driving approximately 20-?"40 MPH, the vehicle was vibrating abnormally. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle was working as designed. The vehicle was taken to the local dealer, who completed a test drive and informed the contact that the vehicle was in ECO Mode and recommended driving the vehicle in SPORT Mode. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 18,000.

- Utica, NY, USA

problem #4

Feb 152024

Escape

  • miles
The door check bracket is broke to where my door makes a terrible noise and I hear this is affecting over 300,000 Ford escapes

- Greenwood, IN, USA

problem #3

Dec 282023

Escape

  • miles

A D V E R T I S E M E N T S

Bought new, June 2021, both rear shocks leaking. Replaced with same type. Now 12/28/23 63,800 miles, both rear shocks leaking again. Can only replace with same part.

- Mazomanie , WI, USA

problem #2

May 222023

Escape

  • miles
I bought the car in February, 2021. 11 months later the rear shocks had both failed and were replaced by dealer on 01/13/2022, at 9572 miles. One year later the shocks have again failed! Ford has refused to cover them under warranty, claiming that shock failure in one year is normal wear. This is a severe safety issue that affects vehicle handling and it needs to be addressed.

- Nogal, NM, USA

problem #1

Nov 182022

Escape

  • miles
November 18, 2022 had my car for 22 months when I took it for oil change I reported a noise when turning the steering wheel. Ford mechanics decided it the front shocks. Part # LX6Z18124EQ was ordered at that time. As of today 3/8/2023 it is still on back order. The noise is getting louder. I have been in contact with Ford which has expedited the part about 3 - 4 weeks ago. Still not at dealership. I have never had so much problems with a new car. Ford denied the buy back or lemon law for FL stating it was after the 24 month warranty which is false. I-??m wondering what else can I do if anything.

- Marianna , FL, USA

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