This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My drivers door arm receptor has broken free of its spot weld inside the door, causing severe safety issues. [see Car and Driver article BY ALESSANDRA KAESTNER PUBLISHED: JUL 14, 2023] Same issue. This happened to me today 09/20/2023. * I cannot fully open drivers window because of this defect. Major safety issue if my vehicle goes into water. * I cannot open the door from outside, if locked. Major issue to persons with disabilities who can't climb across the console or back seats. I pulled a leg muscle today doing so. My back hurts also. Ford spot-welded the door arm receptor on a piece of metal that is too thin to provide support. This is enough for a recall. When will you do this" What is taking so long" Already tired of not being able to use drive thru because my window will not lower. A major inconvenience.
Driver's side door is broken. Started with popping sounds, then just snapped. Door can open and close but automatic window cannot be used. I have a video of the sound the door makes currently but was unable to upload it.
Spot welds on drivers door check arm failed completely leaving the check arm disconnected from the door. The window no longer opens and the door is hard to open and close
- Crystal , MN, USA
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broken spot welds in the left front door at the check arm attachment point in the door assembly. Car is unsafe to drive. Could result I in a door inadvertently opening while driving.
The drivers door made a loud pop when opening and it is now difficult to close and to open. it scrapes and pops out of place along the hinge and on the inside of the door. at one time it was not shutting at all. Hopefully it will not do this again, but something is broken. I was travelling when this happened with a passenger in my car and if m y door would not have shut at all i was far away from home and it would have been a huge inconvenience! I took my car to the dealer i bought it from in my town and he took a video of the noise it makes and the difficulty shutting and opening. He then called me the next day after talking to the techs that they are aware of this happening to some of the Escapes and i will have to seek a private shop to get a new door as he says this is not covered under warranty. This is preposterous and i cannot believe there is not a recall on this issue after i have read about this issue online and it is happening often. There was no warning, just a pop and immediately problems getting the door open and closed.
I-??ve replaced three times my rear window regulators on both sides. This part is only available thru Ford and there isn-??t a 3rd party part. You roll the window down and the regulator stops working/breaks. This has already cost me over $1000 on parts/labor.
Driver side door started to make a noise while using it. Shortly after the door was hard to close and open at the same time and a pop sound happened and door could not close at all due to door arm breaking loose inside of door. I had to take the door apart and try to get the arm out which was a battle but I managed. Door swings open and closed way too easy now. Driver side window now has scratches from going up and down. I am taking my car in for a recall repair on September 15, 2023 and at that time the dealership will be looking into what they can do for me regarding the door arm repair since this happend just outside of the 36,000 mile warranty. The Ford Escape 2020 is at this moment at 38,525.
The driver's side door made popping or cracking noises when opening and closing. It eventually locked in place while open, and it could not be closed. I took it to the dealer where they initially said that the check strap needed to be replaced. After the part arrived and they disassembled the door, it was discovered that the welds on the component that holds the check strap in place were broken. The car was moved to the body/collision shop for further assessment. In the meantime, I've discovered this has happened with several other 2020 Escapes, but there is no recall as of yet. Obviously, this is a manufacturer defect that needs to be addressed in a more global and urgent manner.
The driver-??s side door has started creaking and having difficult shutting as of this afternoon. Looked closer at the door and the door limiting arm/ check arm seems to be defective and causing resistance and the creaking sounds. The spot welds on the door by the arm have completely come apart.
The front door drivers side is making a cracking popping noise and is not latching. Was never in accident. Dealership says it is unsafe and needs to be replace. Window will not come down and it is also causing the airbag signal to come on. Dealship is u sure if airbag will work because of door. Cat is 3 years old and 37,000 miles.
I have been informed that the "door check welds" inside the driver side front door have cracked an separated, that it is not repairable and the door must be replaced. I took the car to the dealer I purchased it from and had it inspected by Ford certified technicians. The vehicle has not, as of this time, been inspected by the manufacturer, police, or insurance company. There were not warning signs until the front door began making and awful noise when opened, I was told by the technicians at the dealership that that was when the welds cracked.
The driver's side door was making a creaking noise then a loud pop occurred. Took it to a Ford autobody shop and they said the weld on the check arm attachment broke. I can't use the window. Estimate for repair is over $2000. My car has 38659 miles and is a 2020 Ford Escape.
A D V E R T I S E M E N T S
- Piedmont, SD, USA