This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some. After I put the coolant in the car I went to Publix to get some groceries and when I got back I smelled the smoke again. I did some research and there was a class action lawsuit against for Ford for the Escape with 1.5L engines and the fuel injectors cracking which caused coolant intrusion damaging the engine and causing them to over heat. I had my car towed to the dealership and the ECT light came on along with a parking brake warning.. This car has been nothing but a headache, nothing but repairs since I-??ve had it. There is also a CSP, Customer Satisfaction Protocol for The fuel injectors cracking and I was never told about it all the times I-??ve been to the dealership. I-??m thinking that-??s what caused the overheating..
This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX]. The check engine light was on. I went to Autozone to see what codes this could be attributed to. I was given printouts, reflecting codes P0171 & P2BF1 [air flow ratio and/or fuel injector related issues]. Additionally, the oil life on the car was at 0%.?I then checked to see if there were any open recalls. There were and on 12/3/24, 2 recall repairs were done at Grieco Ford (Oil separator Pan: 22V191; Drain Tube replacement: 22S73). The car was fine. An oil change took place on 12/14/24, where the engine coolant was topped off. There were no issues and the car was driven periodically, since its purchase, to Miami, because my Mother suffered a stroke on 10/21/24 and was in her 2nd intensive rehab. As her only child, I am her POA and advocate. However, on [XXX] serious overheating occurred, when I drove less than 1.5 miles away from home, and no engine coolant was in the reservoir. The car was sputtering and losing power. I had to pull over several times just to make it back home. Additionally, a seemingly oily/milky substance was around the radiator. As of [XXX], the motor mounts are worn causing the engine to violently shake and the original radiator is warped due to potential oil/coolant leaks the vehicle could have experienced, well before these recall repairs were executed. Also, there is another recall on this vehicle regarding fuel injector leaks. Ford has failed at any meaningful strides in fixing the litany of engine malfunctions; electrical system failures; and this car's computers disconnect in diagnosing issues adequately. I found out all of these AFTER financing this car due to limited options had due to a Chapter 7 bankruptcy. I already paid $270 for January's-full coverage-insurance payment & have to pay a $410 CAR PAYMENT ON A CAR I CAN'T DRIVE!!!!!!!!!!!!!!!
While filling the gas tank with fuel the fuel spits back causing an unsafe condition. There is a technical service bulletin for this by Ford (number 22-2433), but no recall. Many people have complained about this condition.
I have received 2 letters from manufacturer, than I had appointment dealer service, I went there and worker sad to me we don't have it, than I tried another services, they same answer, than I contacted ford, ford told to me car is good condition don't need replacement
- Patchogue , NY, USA
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My car is making a severely loud noise when I start it up, and sometimes when I-??m driving or stop driving. When I try to accelerate sometimes, it feels like nothing is happening and then all of a sudden my car will pickup fast and jump RPMs. When going slowly through parking lots it will kind of putter through and jerk. I took it to does to get diagnosed and they said that it-??s the flapper in the exhaust that prevents all cylinders from running at the same time. I was going research before they told me what it was and I saw other people have had this problem as well. The car is only 4 years old with 34,000 miles on it. My bumper to bumper warranty ended at 3 years or 36,000 miles and they-??re saying it-??s not covered under warranty and the whole muffler/exhaust system needs to be replaced for $1200. I believe this is a safety issue with the way the car drives on the expressway and not being able to accelerate and merge properly along with the fact that the exhaust effects the performance of the engine which feels like it-??s going to give out at any moment.
The car was bought at matt blatt kia in July 2023 certified pre-owned with 164 safety inspection check. 2 weeks ago the check engine light came on and it was code p0420. Kia told me to call ford and they told me I have to pay for the diagnostics and the repair. The car was smoking under the hood and didn't drive safely. It's at a shop and was told the catalytic converter needs to be replaced and it's 2300. He said ford's responsible for it because there's issues and I just found out there's an active recall from BEFORE I bought the car that was never fixed which caused the issue now. Ford refuses to fix the car and I've had to pay for a car rental the past w weeks and my car payment. The cars sitting at the mechanic. Soon as the engine light came on, I tried to take it where I bought it they said I had to pay for it and ford said it's not covered and neither dealer had loaner cars for
Front passenger door is coming apart - literally the inside structure is separating from the frame of the car. The driver door is automatically locking even when key fob is in the car. When rolling up windows- the Automatic windows continue to roll up and down without touching the buttons. Engine is puttering upon start up- low idling. The engine cuts out when pressing gas upon driving.
Driver's door when opening would make a clunking sound. After opening it a couple times door would not shut. Finally getting it to shut, the door now will not open all the way. Also since this happening the window on that door will not roll down. Safety issue is that I'm afraid the door won't stay closed or it may fall off. Also the gas cap light is on, always been a problem even when the cap door is completely closed.
TSB found 22-2433. TSB says vehicle needs fuel filler tube replacement. This item should be a recall fix not paid by vehicle owner. This article supersedes TSB 22-2176 to increase the labor operation allowance and update the part list. Some 2020-2022 Escape/Corsair vehicles built on or before 3-Jan-2022, 2020-2022 Explorer vehicles built on or before 14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
I stopped to refuel. I turned off the engine. After filling the tank the car would not start. I contacted the service department of my dealer and they knew immediately what the problem was, a faulty purge valve. They said it is a common problem with Escapes. The service department entered my mileage as 53, 308 which was an error as the actual mileage was 33335. The dealer refused to correct this error. The repair cost me $494
My vehicle is continuously triggers a check engine light, which goes on and off. It states on the FORD APP that the engine is detecting that the exhaust gas recirculation system flow is higher than expected for the operating conditions. I have repeatedly requested that this be evaluated but every time I go in for service they tell me that they will not look at it unless the check engine light is on (Which it goes on and off all the time with the same record) and they refuse to go off the check engine history on my APP. There is also a sound coming from my driver side tailpipe that is low sound at idle but increasing whines/chirps during acceleration. I can't say for sure, but I believe these are tied together and the dealership tells me that i have to leave my car with them for at least 4 weeks for them to even take a look. I supposedly got an OTA update to resolve this issue, but it hasn't worked. Check engine light is still on and off.
The door welds broke and the driver door sounds like it is going to fall off. It affects how the door opens and closes. Also the evap system has caused my car to die out and have issues due to it being messed up. Ford did nothing when I told them just said it was because I needed to buy the most expensive gas. So I did so and it didn-??t make a difference.
Car died while driving down road due to a defect in the emissions system. Took to garage to tell me it's the evap system. Common issue with the 1.5 ltr engines and not under warranty. Revise to cover it even though it's connected to emissions system under a 80,000 mile warranty. Well over 100+ complaints online
The recall notice (22V859), states that parts are now available to repair my vehicle and Ford-??s corporate office stated this to me when I called. However the dealership that corporate transferred me to states they do not have the parts and they don-??t know why corporate is telling people they have the parts. I have been waiting 5 months.
Manufacturer Recall Number22S73 NHTSA Recall Number22V859 I received notice that a recall was necessary to prevent fire and/or injury. I scheduled an appointment for 4/10/23 at a Ford dealership. Soon after, I received notice from the dealership that the part was not available and would be ordered. On 6/8/23, I looked up the recall status on the NHTSA.gov website and it stated that "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE". At that time, I made a new appointment with the dealership and they called to let me know that the part was still not available. I just want to go on record as making several attempts to resolve this matter, should my vehicle cause a fire and/or injury. Thank you.
I received a Safety recall notice in February 2023. I immediately called to schedule an appointment to have the work done. Upon driving to the dealership, I was told that they needed to order the part from Ford Co. and it would take a month to receive the part. I again called the dealership after 5 weeks had passed, and again they told me that Ford is not making the part available, when the Recall notice clearly states that it has. The dealership cannot give me any time frame that this part would be available, Ford Co. has not answered my email or phone requests. Can you assist me in this, I am driving a vehicle that could catch on fire.
A D V E R T I S E M E N T S
- Orlando, FL, USA