This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Ford Escape. The contact stated that coolant was leaking from the vehicle. The contact replaced the radiator cap; however, the failure recurred, and coolant was added. The contact stated that approximately 2 gallons of coolant was added. The vehicle was taken to the dealer where the cause of the failure was not found. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 22-2229, however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
The contact owns a 2020 Ford Escape. The contact stated while driving various speeds, the brake pedal was depressed, and depressed to the floorboard. The vehicle eventually stopped; however, the failure persisted. Additionally, the check engine warning light had remained illuminated for approximately four months. The vehicle was towed to an independent mechanic where the vehicle was diagnosed and it was determined that the parking brake, brakes, and the turbo charger needed to be replaced. The contact was informed that the VIN was included NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) and 22V191000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, there was a burning odor detected. The check engine warning light was illuminated. The contact also stated that after starting the vehicle, the vehicle lost motive power. After several attempts, the vehicle restarted. The contact stated that upon entering the vehicle, there was an abnormal odor detected inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline). The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owned a 2020 Ford Escape. The contact stated while driving 15-20 MPH and coming to a stop with his wife in the front passenger seat and daughter in the rear seat, the coolant temperature warning light illuminated; however, the temperature gauge indicated that the vehicle temperature was normal. The contact then saw smoke coming out of underneath the hood of the vehicle. The contact parked and turned off the vehicle. The contact and his family immediately exited the vehicle. The contact stated that the front end of the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. There were no injuries sustained. The vehicle was towed to a tow yard, where it was totaled. The Chevrolet dealer, where the vehicle was purchased was notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not under recall. The contact later received a recall notification of NHTSA Campaign Number:?22V859000?(Fuel System, Gasoline) that he related to the failure. The failure mileage was unknown.
- Johnstown, PA, USA
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- Metamora, IL, USA