My VIN 1FMCU0H64LUA76372 is not included in the recall 49399 but I have Warped Instrument Panel Upper Section panel upper section near the defrost grill on the passenger side Ford has tried to fix but said they did not have the correct parts, how they fixed it was not appropriate and was still warped. The instrument panel has become warped back to before the fix. Can this ID be updated to include additional VINS ? NHTSA ID Number: 10184635 Manufacturer Communication Number: SSM 493992020 SSM 49399:

- Hutto , TX, USA

Opened the drivers side door to get out of the car and heard a crack and the door would barely open. Hard to get in and out of and the window won't roll down. Definitely a safety issue. It has not been in a collision nor has the wind caught the door. The car is only 3 years old.

- Montgomery, TX, USA

2020 ford escape only 41k miles Broken spot welds in left front door check arm attachment points.. started making popping noise when opening door and know have trouble with opening g and closing door and ford won't fix it ???'

- Dripping Springs , TX, USA

For no apparent reason, Driver side door malfunctioned in early March 2023. Every time the door was opened it would make a horrible popping sound. No accidents or incidents at all with the car, was bought new in Feb. 2021. This morning when the door was opened it sounded like something snapped, now the door will just swing wide open so I have to hold the door and barely open to squeeze in and out or it won't shut correctly. Called Ford Dealership and was advised to take to a body shop for repair, which would involve replacing the left front door check arm and door because the spot welds break on the driver door check arm attachment point, at a price point of over $2K. They stated that is is a common occurrence on the 2020 Escapes, because of a manufacturer defect. This is mentioned in the NHTSA ID #10201603. If a door will not properly shut or window properly open it won't pass a safety inspection for any state.

- Lanexa, VA, USA

Driver side door hinge broke away from the frame and as a result you cannot open the drivers door nor can you roll down the window because of this I have to climb over into the passenger side to get out of the car...if I am in a wreck or the car catches on fire I cannot get out from the driver's side. If I am unconscious because of an accident, rescuers cannot get to me because of the door hinge..warranty will not pay for repair..this is a safety issue

- Decatur, IL, USA

I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.

- Guthrie, OK, USA

The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number:?SSM 50150 NHTSA?ID Number: 10201603

- Watertown, MA, USA

Driver side door internal function has failed. Door window not functioning properly, not opening correctly and does not stay open in position.

- Big Flats , NY, USA

Driver door check arm attachment point (black door hinge) snapped from manufactured spot weld to frame of door. Ford Dealer stated my Escape was the 3rd one that month with the same problem. Mechanic said the hinge was not welded properly at the bottom spot weld by manufacturer and that I should call Ford and NHTSA to see why my 2020 Ford Espace S 1.5 AWD isn't covered under the Recall ID # 10201603 as it is a Ford Escape between 2020 and 2021. SSM 50150 recall notice

- Albuquerque, NM, USA

The spot welds on the driver side door where the arm connects the door to the car broke. My window, locks, and side keypad now malfunction. In addition, my battery drains at night. I have taken my car to the dealership service center and body shop/collision center. My door will have to be replaced. There were no warning messages or symptoms prior to the spot welds breaking. The door doesn't properly open or close and fingers could get slammed when it closes on it's own.

- Sylvania, OH, USA

Front passenger door began making loud snapping noise when closing or opening. Window was affected, would only go down halfway and required manual assist to close. Took to dealer, repair not covered by warranty. Told spotwelds at door check were busted. I had the spotwelds replaced on 12-29-22. It was quite expensive and didn't seem this should happen in a car only 2 years old..

- Desloge, MO, USA

The spot welds have broken on both front doors at the check arm attachment points in the door assembly. See 10201603NHSTA safety issue.

- Marfa, TX, USA

Driver door brake bracket spot welds failed preventing driver door from closing. Fortunately for me the event happened when I arrived home buy renders the vehicle unusable because the driver door is hanging nearly wide-open. I see via the internet thay others with this same vehicle are having the same issue and the repair requires the door to be replaced but there are no doors available. There are only 3 tiny spot welds securing this bracket to the door. The car has 49 thousand miles on the odometer and to my knowledge has never been wrecked. I purchased it in 2020 with 4 thousand miles on the odometer from Greene Ford in Gainesville Georgia.

- Auburn, GA, USA

The driver door was stuck open. Upon closing, the door limiter broke off and pushed against the window track making it impossible to roll the window down. I have contacted Ford twice about this, with no resolution yet. The Ford body shop says that the only "fix" is replacing the entire door for a price tag of nearly $2K. They have not acknowledged a manufacturers error or defect to correct this problem. My dealer is aware of other similar occurrences to 2020 Ford Escapes

- Danbury, WI, USA

NHTSA ID Number: 10201603/ SSM 50150 - 2020-2021 Ford Escape My vehicle is having this EXACT issue and there are many other Ford Escape owners that are having this issue and even with the manufacturer extended warranty it is not covered. This issue has obviously been reported with the reference number above and NHTSA PDF attached. fordescape.org/threads/door-limiting-rod.116354/page-2 has so many other Ford escape owners with the EXACT same problem. This IS a safety issue as the door can fail to open or close at any given time with the arm tack weld falling off and rendering the door not useable. Currently they are just tack welding the door back together which is also not acceptable. No warning just one day the door started popping and you could see that the (3) places the limiter arm was tack welded on were now open holes in the door. This also effected the use of my window, it would not go down more that 1/2 inch. They are also having to fix that issue as well. Not being able to enter or exit my vehicle from my drivers side door is not acceptable and the faulty construction of this car should not have to be paid for by the customers. The Ford 2020 Escape I own has already had recalls, caliper falling off the passenger side after 1 year, seals around windows and lights failing allowing water inside the door, and electrical issues. This car should be taken off the market and the road for safety issues. There is currently another recall pending for this specific vin manufacturer recall number 22S73 about the fuel injector developing a crack posing a fire issue. Please rush this into a recall for the owners of this car that are paying to own the car and now paying for faulty design and build issues.

- Marietta, GA, USA

In late September, my rear driver's side window was being opened. It fell halfway and would not move up or down. I took it to the dealership for repair and they informed me that the regulator for that window had snapped and needed to be replaced. It took them roughly a month to find a replacement part. I finally picked up the repaired vehicle today. While talking to the service agent at the Ford dealership, he told me that in the past month, three other 2020 or newer Ford Escapes have come into this one small dealership with the exact same problem. For this reason, I think that this should be looked into. Four identical and newer cars needing the same repair from the same small dealership in a month is suspicious.

- Portage, MI, USA

what component: drivers side door and door check; yes it can be inspected safety impact: the door check has been disabled and is inoperable reproduced: yes; by 2 dealerships and 2 collision shops inspected: by 2 dealerships and 2 collision shops warnings: no warning lamps, only a clicking noise The driver's side door started experiencing popping noises after a recent detail appointment. After hearing the sound for about a week I visited a local Ford dealer for guidance on where and how to address the noise. The dealership referred me to a collision shop after discovering (and breaking) the door. They acknowledged that the "door check" was inappropriately manufactured as they could see the "rivets" when the door was open; and it appears that the paneling had shifted. Their review of the issue left my door inoperable/and unable to close. They managed to get it to close but now the door check is completely inoperable and my door does not open safely - as the door check is no longer controlling the door opening and closing. Following this visit to a local dealership, I visited 2 collision centers and the dealership where I purchased my vehicle and all 3 locations indicated this is a "known mechanical issues" with 2020 Ford Escapes. The 2 collision centers had multiple Ford Escapes on their lot with the same issue. My car has 50K miles and I was told that Ford considers this part of the bumper to bumper warranty. That seems inappropriate and inaccurate (not to mention convenient for Ford). I am concerned that Ford is building cars with doors that only last 2 years.

- Beltsville, MD, USA

Heard a large popping noise when open door driver side tack weld to hinge popped off holes in door

- Ovilla, TX, USA

I came home from work last evening and when I opened my car door it sounded like it was falling off. I got my husband we looked at it and could see nothing. I call 5 Ford Dealerships because I have the premium warranty with 100,000 miles coverage. I was told what was wrong with my car the welds inside the door was broken and that it wasn't covered under the warranty and its about $3000 to fix the car. I was told not to roll my window down because it would likely break. I was also told that this is a problem with the Ford Escapes. All 5 dealerships know of this issue. I was told that the only thing my warranty covers is mechanical I told them that since I cannot use my window that makes it mechanical. It is also a safety issue because my window could break and I or someone in the back seat could be cut. I spoke with [XXX] a customer rep for Ford she told me she is working with others and that Ford would cover maybe 60% of the cost. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Lima, OH, USA

Front Drivers Side Door makes a popping noise when opening and closing. Cannot open door all the way. Also, window will not roll up or down unless door is open. Took car to body shop place to find out the cause. According to them, spot welds on the door broke off. Concerned about damage to door and would not be able to get out of car through window if window is not able to be rolled down. Additionally, my research of the problem online has shown that this problem appears to be a common issue with the 2020 Ford Escape.

- Mason, TN, USA