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2019 Ford Escape
175 Technical Service Bulletins (TSBs)
TSB List for the 2019 Ford Escape
Technical Service Bulletins (TSBs) for the 2019 Escape are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #SSM 47638
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »
STEERING: STEERING WHEEL/HANDLE BAR
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TSB #SSM 47638
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »
BRAKES (PWS)
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TSB #SSM 51261
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »
SERVICE BRAKES, HYDRAULIC
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TSB #SSM 51120
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
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TSB #SSM 50064
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »
ENGINE (PWS)
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TSB #SSM 48895
Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »
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TSB #SSM 47948
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »
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TSB #SSM 47937
SSM 47937 - 2019 MKC, 2018-2019 Escape - 2.0L - Auto Start/Stop - No Auto Restart After An Auto Stop Event With DTC P164C Some 2018-2019 Escape vehicles built on or after 01-Aug-2018 or 2019 MKC vehicles equipped with a 2. Read More »
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TSB #SSM 47704
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. Read More »
ENGINE AND ENGINE COOLING
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TSB #SSM 52335
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Read More »
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TSB #SSM 51409
Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. Read More »
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TSB #TSB 22-2322
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
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TSB #TSB 22-2229
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
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TSB #19B37-S4
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Read More »
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TSB #21N12
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine ??A?A? Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1. Read More »
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TSB #19B37
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant intrusion into the cylinder bores. Read More »
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TSB #TSB 22-2133
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
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TSB #TSB 22-2134
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
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TSB #SSM 50439
Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. Read More »
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TSB #TSB 21-2269
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
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TSB #SSM 49924
Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »
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TSB #SSM 49821
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »
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TSB #SSM 49596
Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. Read More »
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TSB #SSM 49328
Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »
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TSB #SSM 49210
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »
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TSB #19B37-S3
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »
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TSB #TSB 20-2100
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
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TSB #19B37-S1
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »
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TSB #TSB-20-2002
Some 2018-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Read More »
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TSB #TSB 19-2346
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
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TSB #TSB 19-2375
This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
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TSB #SSM 48345
Some 2019-2020 Edge/Escape/Nautilus/Corsair vehicles equipped with 2.0L EcoBoost engines may exhibit low coolant, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster (IPC), external coolant leaking, ... Read More »
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TSB #TSB 19-2139
Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1. Read More »
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TSB #SSM 48150
Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-03. Pressurize system to 138kPa(20 psi) and hold 5 hours. Read More »
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TSB #SSM 48106
Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Read More »
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TSB #TSB 19-2208
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
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TSB #SSM 48046
Some 2018-2019 Escape vehicles built on 01-Aug-2018 and through 14-May-2019 or 2019 MKC vehicles built on or before 14-May-2019 equipped with a 2. Read More »
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TSB #TSB 19-2172
Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
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TSB #TSB19-2171
Some 2017-2019 Escape/MKC vehicles equipped with a 1.5, 2.0L or 2.3L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control ... Read More »
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TSB #SSM 47849
Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »
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TSB #SSM 47625
Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
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TSB #SSM 47662
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
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TSB #SSM 49924
Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
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TSB #SSM 49328
Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »
POWER TRAIN
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TSB #TSB 22-2066
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
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TSB #TSB 21-2152
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
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TSB #TSB 21-2033
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
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TSB #TSB 20-2165
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »
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TSB #SSM 48725
2016-2019 Escape vehicles equipped with the 1.6L EcoBoost or 1.5L EcoBoost engines may have missing or damaged dowel alignment pins between the engine and transaxle. Read More »
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TSB #TSB-20-2002
Some 2018-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Read More »
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TSB #SSM 48423
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »
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TSB #19B37
Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming Read More »
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TSB #SSM 47976
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »
POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
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TSB #SSM 50049
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #SSM 49821
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »
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TSB #19B37-S3
Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
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TSB #TSB 21-2269
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
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TSB #SSM 49292
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
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TSB #SSM 48895
Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »
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TSB #SSM 47750
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
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TSB #19B37-S4
Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Read More »
ELECTRICAL SYSTEM
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TSB #SSM 51838
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Read More »
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TSB #SSM 50975
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »
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TSB #SSM 50873
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. Read More »
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TSB #SSM 50804
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »
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TSB #SSM 50067
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »
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TSB #SSM 50039
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »
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TSB #TSB 21-2175
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »
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TSB #SSM 49820
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »
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TSB #SSM 49803
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
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TSB #SSM 49795
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »
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TSB #TSB 21-2077
Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »
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TSB #SSM 49084
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
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TSB #SSM 48908
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »
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TSB #SSM 48895
Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »
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TSB #SSM 48858
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »
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TSB #SSM 48757
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »
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TSB #SSM 48619
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »
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TSB #19B37-S2
Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. Read More »
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TSB #SSM 48558
SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via ... Read More »
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TSB #19B37
Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming Read More »
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TSB #SSM 48340
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. Read More »
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TSB #SSM 48335
Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. Read More »
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TSB #SSM 48316
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
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TSB #SSM 48279
Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Read More »
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TSB #SSM 48267
Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
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TSB #SSM 48260
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
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TSB #TSB 19-2265
Some 2019 Escape and MKC vehicles built on 15-Feb-2019 and through 12-Mar-2019 may exhibit a whistle noise from the heating ventilation and air conditioning (HVAC) evaporator core cover area where the evaporator tubes enter the evaporator ... Read More »
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TSB #SSM 48123
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Read More »
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TSB #SSM 48053
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »
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TSB #SSM 48015
Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Read More »
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TSB #SSM 47850
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »
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TSB #SSM 47937
SSM 47937 - 2019 MKC, 2018-2019 Escape - 2.0L - Auto Start/Stop - No Auto Restart After An Auto Stop Event With DTC P164C Some 2018-2019 Escape vehicles built on or after 01-Aug-2018 or 2019 MKC vehicles equipped with a 2. Read More »
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TSB #SSM 47875
Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control ... Read More »
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TSB #SSM 47824
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »
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TSB #SSM 47824
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »
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TSB #SSM 47821
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
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TSB #SSM 47821
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
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TSB #SSM 47784
Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »
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TSB #SSM 47784
Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »
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TSB #SSM 47771
Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Do not attempt any repairs at this time. Read More »
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TSB #SSM 47748
Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. Read More »
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TSB #SSM 47750
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
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TSB #SSM 47735
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
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TSB #SSM 47722
Some 2018-2019 Escape, Transit Connect and EcoSport vehicles equipped with a keyed ignition and a factory invoiced accessory (FIA) VSS may exhibit intermittent alarm activation with lights flashing and the horn sounding after a loud noise ... Read More »
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TSB #SSM 47711
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. Read More »
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TSB #SSM 47703
Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Read More »
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
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TSB #SSM 47784
Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #SSM 50375
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »
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TSB #SSM 49292
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
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TSB #SSM 49284
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »
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TSB #TSB 20-2255
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »
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TSB #TSB 20-2165
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »
VISIBILITY
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TSB #SSM 48130
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »
VISIBILITY:GLASS, SIDE/REAR
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TSB #SSM 48130
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »
VISIBILITY:SUN/MOON ROOF ASSEMBLY
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TSB #SSM 47678
2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). Read More »
STRUCTURE
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TSB #SSM 51536
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »
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TSB #SSM 47909
SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »
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TSB #TSB 19-2056
Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. Read More »
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
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TSB #TSB 20-2171
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE
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TSB #TSB 19-2056
Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. Read More »
TIRES
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TSB #TSB 18-2331
Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition. Read More »
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TSB #SSM 47634
Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a ... Read More »
WHEELS
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TSB #TSB 18-2331
Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition. Read More »
TRAILER HITCHES
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TSB #SSM 48335
Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. Read More »
SEATS
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TSB #TSB 22-2104
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »
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TSB #SSM 50502
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »
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TSB #TSB 21-2236
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »
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TSB #TSB 20-2171
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »
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TSB #TSB 18-2361
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »
LANE DEPARTURE: BLIND SPOT DETECTION
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TSB #SSM 47784
Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »
COMMUNICATION:MANUFACTURER TELEMATICS
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TSB #SSM 50726
Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
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TSB #SSM 50651
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »
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TSB #SSM 50251
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
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TSB #SSM 49795
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »
EQUIPMENT
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TSB #SSM 52476
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ... Read More »
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TSB #TSB 22-2133
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
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TSB #TSB 22-2134
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
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TSB #SSM 50651
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »
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TSB #TSB 22-2104
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »
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TSB #SSM 49885
Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Read More »
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TSB #SSM 49820
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »
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TSB #SSM 49803
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
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TSB #TSB 21-2152
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
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TSB #SSM 49541
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »
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TSB #SSM 49328
Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »
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TSB #SSM 48908
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »
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TSB #SSM 47909
SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »
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TSB #19B02
Certain 2019 Model Year Escape Vehicles Equipped With R1234yf Refrigerant - Special Air Conditioning - Evacuation and Charging Service Information Read More »
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TSB #19B02
Certain 2019 Model Year Escape Vehicles Equipped With R1234yf Refrigerant - Special Air Conditioning - Evacuation and Charging Service Information Read More »
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TSB #SSM 47771
Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Do not attempt any repairs at this time. Read More »
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TSB #SSM 47749
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »
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TSB #SSM 47735
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
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TSB #SSM 47724
Some 2018-2019 Escape vehicles equipped with Sirius satellite radio with a 4G telematics control unit (TCU) built on or before 31-Oct-2018 may exhibit an intermittent loss of satellite radio reception while displaying an acquiring signal ... Read More »
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TSB #TSB 18-2361
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »
EQUIPMENT:ELECTRICAL
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TSB #SSM 50346
Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #SSM 48015
Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #SSM 50375
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »
EQUIPMENT:MECHANICAL
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TSB #TSB 22-2104
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #SAN-Vol1 I1
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. Read More »
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TSB #SSM 49284
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »
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TSB #SSM 47722
Some 2018-2019 Escape, Transit Connect and EcoSport vehicles equipped with a keyed ignition and a factory invoiced accessory (FIA) VSS may exhibit intermittent alarm activation with lights flashing and the horn sounding after a loud noise ... Read More »
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TSB #SSM 47704
Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. Read More »
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TSB #SSM 47703
Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #SSM 49803
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
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TSB #TSB 21-2152
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
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TSB #SSM 47909
SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »
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TSB #SSM 47735
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
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TSB #TSB 19-2265
Some 2019 Escape and MKC vehicles built on 15-Feb-2019 and through 12-Mar-2019 may exhibit a whistle noise from the heating ventilation and air conditioning (HVAC) evaporator core cover area where the evaporator tubes enter the evaporator ... Read More »
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TSB #SSM 48135
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »
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TSB #SSM 47850
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »
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TSB #19B02
Certain 2019 Model Year Escape Vehicles Equipped With R1234yf Refrigerant - Special Air Conditioning - Evacuation and Charging Service Information Read More »
UNKNOWN OR OTHER
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TSB #SSM 52410
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. Read More »
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TSB #SSM 50251
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
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TSB #SSM 48619
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »