This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has 32K miles on it and both low beam headlight bulbs failed at the exact same time. My daughter had just left her house and as soon as she got away from street lights she realized this. The odd part is that the in-dash indicators showed everything working normally with NO FAULTS, so we assumed it was an electrical issue. We got it to a Ford dealer (she has an extended warranty), and they "fixed a connection that had corroded, causing both bulbs to fail." NOT covered under warranty, $250 to replace two bulbs and clean sockets. There are numerous Ford forums with the same complaints. Just felt that you folks should be made aware...
We were driving on a 3 lane highway at night, stopped at a red light. Suddenly, the car went completely dead - no lights or power. Cars driving at between 40-50 mph were coming up behind us, but could not see us because we could not even get hazard lights on. We were locked in - the doors would not open!! after several near misses, we were lucky enough to have a stranger stop and he was able to alert oncoming cars so we would not get hit. Ends up that the negative terminal of the battery was very loose as well as the surrounding fasteners of the battery. We purchased the car 5 weeks earlier, brand new with 11 miles on it. After getting towed to the dealership, it was an easy fix, but my safety concern was the fact that the doors would not open!!! if there was a fire, we would have been trapped, and we could not get out in case we were hit by the vehicles coming up behind us, which came close a few times!
While operating the vehicle at approximately 70mph on the interstate I noticed that all instrument panel lighting, gauges, and display screens went out. The gauge needles returned to their 'home' positions. There was an error message on the main touch screen that said: Network communication failure. Worried, I took the next available exit and found a parking lot to investigate. I immediately tried to shut the engine off, figuring that if I completely shut the car down the system would somehow correct itself after a 'reboot' of the the PCM and BCM. I quickly realized that I was in trouble, the engine would not shut off. The vehicle is equipped with a 'smart keyless start system' but no matter how many times I would try pushing the button. Even though the car operated properly after the symptoms commenced I find it doubtful that all of the car's safety features would have operated as designed, if needed. If I would have gotten into in accident at the time the car was experiencing these problems would the safety restraint system work properly and deploy the applicable air bags"?? would the 'auto fuel pump shutdown' do its job if needed??? also, what if the vehicle caught fire at this time and I could not shut off the car??" not safe!!!
A D V E R T I S E M E N T S
- Foley, AL, USA