This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford Escape. The contact stated that the vehicle idled rough when started; however, when the accelerator pedal was depressed, the vehicle would drive smoothly. The vehicle was taken to an independent mechanic where it was diagnosed with a coil pack failure. The vehicle was repaired; however, the failure recurred, and the contact stated that the check engine warning light was illuminated. The vehicle was taken to the same independent mechanic, but the cause of the failure was not determined. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
- Franklin, NC, USA
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- Franklin, NC, USA