This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger side seat belt anchor bolt which fastens the bottom of the seat belt to the vehicle failed. The anchor bolt rotted on the interior of the vehicle. We had no warning of any kind. Vehicle was taken to dealer where we purchased it and looked at. This is when we were informed that this failure would not be covered by any type of warranty. We were informed that the vehicle was past it's base warranty and that the extended warranty, which we purchased, would not cover the seat belt. Luckily this failed in the morning when my wife was leaving to take our daughter to school and go to work, so the vehicle was not in motion. We contacted Ford numerous times and were informed that the seat belt would not be covered.
The contact owns a 2018 Ford Escape. The contact stated while adjusting the front driver-??s side seat to the driver's height, the seat belt rubbed against the seat belt retractor located on the driver side door. As a result of the failure, the front driver-??s seat belt started to shred after multiple seat adjustments. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
FMVSS 208 has a lockability standard. The outboard seatbelts in this vehicle do not switch over to a locked mode for car seats as required by law, I have video I can send on the seatbelts. The video would not attach to this report.
- Corpus Christ, TX, USA
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The right rear seat belt has never worked. It has been locked since I bought the vehicle. I found out about it a few weeks afte I purchased the vehicle when my great granddaughter got in the back seat and it didn't work. I took it back to the dealer and they told me they would order a new one. That was several weeks ago and I haven't heard anything from them, so I called them this morning because I want to make a trip next week and people will be in my back seat. They acted like they didn't know what I was talking about. I always talk with the same two people.
A D V E R T I S E M E N T S
- Tonawanda, NY, USA