This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The check engine light was intermittently on and off for several days in late June. We went to AutoZone to read code, which said Misfire Cylinder 3. So we bought spark plugs and asked our mechanic friend to replace all four of them before our road trip as the mechanic suggested. The safety of the driver and passengers was put at risk due to the high engine temperature warning while driving on the highway, indicating a potential engine overheating issue. We waited till it cooled down and saw the coolant was below the minimum level. So, we drove to a small car care centre. They didn-??t find any leak and just added some coolant. And the check engine light was cleared. But it came back on again the next day and we were still loosing coolant. We were too worried to drive too far, so we went to Meineke in New Haven. They checked everything and replaced our four spark plugs again because the former ones were overtightened as they said. They also replaced rear brake pads and rotors, and did tune-up. The light was cleared again. However, the light came back on again on Jul. 12. We-??ve kept an eye on the coolant recently. And last week we found it was below the minimum level again. We replaced the cap of the coolant reservoir and added some fuel injection cleaner. We didn-??t see any visible leak but are still losing coolant. 5. We don-??t know if it-??s safe to drive this vehicle even if this is only transport of our family. Ford refused to help even if they failed to disclose that FORD ESCAPES have a defect that causes coolant to leak into the engine-??s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires.
The fly wheel has had to be replaced twice on my car. I am driving and all of the sudden it starts clanking, I'm thinking my car is going to fall apart. First in 2021 and now again in 2024. I feel this is something that should be recalled because what are the chances that 2 went bad. It is getting fixed after Ford looked at it and wanted to charge us $2800 to replace. Took to a recommended transmission shop. Most people don't even know about reporting these issues. Not only that they replaced my engine already in 2021. I have had numerous problems with this car, if interested in checking it out you all are more than welcome to. I was out of town and suddenly my car would not start even though the battery good according to auto zone and O'reilly's was good. it is just crazy the problems, I am afraid to drive my car and being stranded somewhere. I am going to look for all the invoices i have from ford and will submit
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Coolant leaking into engine. Not dead yet but not drivable since it will cause more damage to the engine. Luckily caught it before engine went out on the highway, overheating occurred, or fire occurred. This was confirmed by a dealership after they did an engine diagnostic, although a month ago when I brought it in for an oil change they noticed my coolant was low and said they would look into it, they didn-??t. Only the ford dealership mechanics have inspected this as of yesterday. An engine warning light came on the day I took it in (yesterday). - was told by my dealership that entire engine needs to be replaced.
- Oklahoma City, OK, USA
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The engine has a coolant leak and has made my car not properly functional. Have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.
The roof seals failed, water poured into the rear of the car in cargo space, and filled spare tire wheel well without warning. We had noticed a sour, moldy smell prior to that, and began to show allergy symptoms, necessitating medication. Dealer was made aware.They tested roof and resealed it. The roof was glued on at manufacturer-?? not riveted or secured in any other way. It is the fault of the Ford manufacturer. The leak appeared approx April [XXX]. Got appointment at Ford here in DeLand April [XXX]. They kept the car, tore it apart to find cause of leak. We got it back late Friday April [XXX]. There was still water ??'? in it ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving this vehicle (~88,000 miles) on a route of ~100 miles, the car started shuddering / shaking at highway speed for 30 - 90 seconds every 10 - 15 minutes. I was 50 miles in to the drive when the shaking began. The shaking was startling and distracting. I drove the car to the dealer that night. While driving to the dealer, the car continued to shudder / shake for even longer durations at greater frequency. Additionally, the car had weak acceleration when the gas pedal was compressed. This created significant challenges when trying to navigate traffic (merging on to highway, accelerating car from stop, etc.). I have a video of the dash which shows the car exceeding 4000 RPM and not exceeding 25mph. I can share this video over e-mail, but could not attach to this form. - The dealer believes this is a malfunction of the powertrain (transmission). It is available for inspection at the time of this writing. However, I am working with Ford and the dealer on a repair solution as this is my primary car. - My safety was at risk because the car shaking was distracting and the lack of acceleration presented challenges with merging, passing cars, accelerating from stop, etc. - Vehicle is currently with dealer beginning inspection - initial suspicion is transmission issue. - No warning lights came on as I was experiencing this issue.
I purchased a 2018 Ford Escape from CarMax, I-??ve had the car for 6 months I drove it to Illinois and my car was in park but stating it was in neutral upon a diagnostic it was discover my shifting cable was not working and I needed to keep my car parked and keep The emergency break on at all times. I called Ford and told them my issue they explained to me that in November of 2022 the gear shifting cable was a was fixed per a recall and I would have to pay to have it fixed because they only fix it one time for free. In January of this year another lawsuit was filed against Ford that alleges that even after the shifting cable is fix its still breaking on customers then can results in serious injury to the driver or others. I am asking that Ford take this vehicle back in exchange for a vehicle equal in value, i transport my grandchildren and children in this car and it-??s not reliable or safe
Check engine light came on while driving down the highway. Vehicle lost power to approximately 20 mph even though the throttle was pressed. This was a hazardous situation as the speed limit was 55 mph and no place to pull off. Was told by a mechanic the throttle body was defective and needs replaced.
Car has 95k miles. Recently started showing code P0303 (cylinder 3 misfire). Took it to mechanic, replaced spark plug and engine coil. Got car back, ran fine a couple days, then started noticing coolant level way down from mechanics top off. Mechanic has it now and is thinking coolant leaking into engine. Common issue for this model as I have read online. Also read about a service bulletin offering a one time fix for this, but never received the alert in my Ford app. No recall issued that I can see. Hopefully won-??t need a new engine.
Was driving when engine light came on, then warning that engine was to hot. My car then began to slow down and I pulled over and allowed to cool for a while. Finally able to drive but each time I would drive it happened. Took to a independent contractor and was told my coolant was leaking into engine and it needed to be replaced
After having the 2018 Ford Escape for three weeks, the entire APIM system went down. I was not able to charge anything, use the radio, or the touchscreen for all of the functions in the dash. It goes in and out constantly, often does not turn on at all, the touchscreen lags, the radio takes up to a minute or longer to change a channel once a button is pressed. The only thing that is in tact is the rear camera. The 2016-2017 APIMs have been recalled, and this one should as well. Other than the rear camera and now being able to charge a phone, I cannot use the touchscreen at all and do not use the radio because I cannot see what channel it is on.
What happened was I was Driving down the street at thirty miles per hour and the speed limit changed to thirty five miles per hour so I put my foot on the gas and nothing happened. The engine did not rev and the speed did not go up the speed kept going down. Quit thinking made me push the auto start off button and then I pushed on the gas again and the Car speed went up as I pushed on the gas pedal. There were no cars in front of me or beside me in the next lane but there was a pickup truck behind me. He was far enough back that he did not have to step on his breaks. This scared me to death and if quick thinking had not been a part of the situation for the auto off button, Then I would have easily caused a wreck with the truck behind me if he would not have been paying attention. This just happened about five minutes ago so I have not been able to tell the dealer yet. I am already scheduled for next tuesday to get my transmission bushing recall fixed next week at the ford dealership in my town.
Car begin leaking coolent and then check engine light on. White smoke from tale pipe. This car sold to me Jay Hodge Ford Muskogee Oklahoma with open recall and costumer satisfaction recall that expired approx 1 month after purchase. never notified by anyone and maybe 6 months in car not drivable
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- Raleigh, NC, USA