This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
My headlights will not turn on, and will not stay on. No I have not taken it to dealer as of yet. I do not feel safe driving at night. Roads are too dark, not enough illumination coming from the car. There was no warning. Member of my family pointed out headlight not working.
I have had to replace multiple headlight bulbs every few months, but recently both headlights just stopped working. The bulbs and fuses are fine. If this had happened at night, I would not have been safe driving this car.
What component or system failed or malfunctioned. Flexplate cracked at 62037 It is available for inspection upon request. I have the dealer's invoice. How was your safety or the safety of others put at risk" There was a knocking noise in the motor while i was on the highway with my kids. no Warning lights. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, The dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the Wayne Ford service center. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No there was no warning lights. No symptoms.
- Newark, NJ, USA
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There is no illumination on the gear shifter (prndl) when the lights are on or off. Every vehicle I have had, has had the illuminated gear shifter. I have read reports that said Ford did not include this feature in certain trim levels, and the illumination is in the instrument cluster now. I feel this is a safety concern especially for people who drive at night or leave early in the morning. I am a Ford owner and former Ford certified master technician and I cannot get a straight answer from anyone at this point. I do not have documentation at this time of this concern except the vehicle has been in the dealership for this concern. If needed I can take pictures and download them. Thank you.
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- Calexico, CA, USA