Purchased Nov 2017- on May 23rd, 2018 my check engine light came on. I contacted services at the Ford dealer the following morning. I was at the dealer first thing Tuesday morning due to the holiday weekend, where they ran diagnostics on my vehicle. I was informed that it needed a new engine. The engine coolant had mixed with oil and was in the 2nd compression cylindar and a bulletin that this was the steps to be taken to rectify the situation. The engine was replaced with the same engine model as the original with no modification that rectify the manufacture defect I was informed their statistics indicate that 1 in 5 of these vehicles are returning for a second new engine on June 12th, I got the call that my engine had been replaced and it was ready for pick up. I drove it home that evening as well as, to and from work Wednesday, Thursday and Friday. Three days is all it took at about 25 miles a day, Friday night on my way home from work the car started shaking on a busy section of the highway, (93sb between 293 and exit 5) where there is construction and little to no pull off points, my speed drops down to 20miles per hour and when I tried to accelerate that engine just raced. I almost get hit as two cars swerve to miss me at high speeds, thankful they were awake at the wheel during rush hour. I managed to get off the next exit and pull into a parking lot. Shut off the vehicle. I'm 2 miles from home and after waiting for the traffic to drop a bit from people trying to get home I take the back roads at 20mph the rest of the way home. The cars engine would race when I stopped and slowly accelerate to 20 shaking along the way. Services stated the computer needed to be replaced on Monday morning. This does not qualify for lemon law due to being out of the vehicle for under 30 business days however, this is a significant safety issue that needs attention.

- Derry, NH, USA

My 2018 Ford Escape engine light came on. I took it to the dealership to have it checked. They put a machine on it and said you need a new engine. I went to see my salesman and he was not in. I called the next day and told him about my Escape. I told him I would not feel safe in it now. He said there was nothing they could do. I called Ford Motor Company and they started a case file on it. Ford said that I need to pick up my Escape when it is ready and drive it for at least 5 days, again I told them I didn't feel safe. The case worker said that is how they do things. I am scheduled to pick it up today Thursday. June 14, 2018 by 8:00 pm. I have only made 5 payments on the Escape. I would like to change my out my lease. The dealership said it would cost me a lot of money to do that. The reasons I get leased cars because they are new and shouldn't need to be at service after the first 5 months of driving it.

- Shelby Twp, MI, USA