This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Check Engine Light came on with Error Code Engine Misfire Cylider 1. Mechanic diagnosed it with a Burnt Valve from Coolant Intrusion. Car only has 85,000 miles on it. Contacted Ford and they said it's a known issue but they refuse to pay to fix the vehicle since my vehicle is 1,000 miles over the 84,000 mile mark.
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. In addition, the vehicle was driving unusually rough with the engine misfiring. The contact and his father attempted to change the spark plugs. The contact stated that one of the spark plugs had seized and was unable to be removed. The vehicle was towed to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall repair or special programs. The failure mileage was approximately 86,000.
Less than one month after purchasing this used vehicle from a dealership, the check engine light came on. A personal code reader showed the PO302 code. Upon inspection by the manufacturer dealer we were told that it has an engine coolant leak, known as coolant intrusion. The mechanic noted that the engine appeared to have parts replaced trying to rectify this issue (prior to our ownership) but that the only fix to this issue is engine replacement with a cost of around $9500. We were told this would be our cost as the manufacturer no longer replaces the engines under a previous satisfaction program. Now the vehicle is shuttering and has the permanent PO302 code and showing signs of consistent misfiring. Facts lead us to the fact that the previous owner did not resolve the issue and then the dealership put a vehicle on the lot that should not have been without a new engine as this was a pre-existing problem to our purchase.
My engine check light came on and it said Engine Fault Service Now, with a wrench signal exposed. Then I could hardly stop the vehicle, it became very difficult to apply the brakes, using all of my body weight applied to stop the vehicle. I immediately brought it to O-??Reily-??s auto place and had a diagnostic test run on the vehicle. Multiple default code come up. P1016, p0365, p0299, p164D p0369, p0443, p0456, p1450. Brought it to the Ford dealership, upon inspection the diagnosis Evap system related disc on this line, tested evap system, found canister purge valve to be broken, tech notes that this is a non Oem part. Advised to replace purge valve and hose assembly. Also discovered that vacuum pump not pulling vacuum, advise to replace pump and reset. Upon removal of the vacuum pump, found pump cam lobe twisted off, vacuum pump is seized, cam replacement is seized, cam replacement will be required. Also both front axel boots are torn, spewing grease all over, recommend replacing both axels, leak p2 pinion value, left back axel leaking, both back brake rotors and pads worn 2mm in the red, coolant level low possible leak. Also is discovered that there was a non ford part purge valve that shouldn-??t be there. Estimated cost is 8,500-9000 dollars could be more
Good morning, I would like to discuss an issue concerning the Ford Motor Company and one of their many Technician Service Bulletins (TSB). I am a former auto technician now healthcare worker and had the unfortunate luck of purchasing a 2018 Ford Escape with 55k miles for my wife in 2023. The vehicle now has a check engine light on due to engine coolant leaking into the cylinders at 97k miles. After research I discovered Ford issued a limited time fix NOT a recall under the heading of TSB 19-2375 & TSB 21-N-12. The whole engine needs to be replaced and the Ford Motor Company will not pay for a flawed design. There seems to be multiple lawsuits due to many of these engines failing in different Ford Models. Why hasn't this been forced to be a recall? Many people are struggling as it is and a 7 thousand dollar repair is going to put me under. The people of this country including myself need the help of people with is voice. Please I am sinking here
- Wingdale, NY, USA
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Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Car occasionally ran rough, engine light came on, code indicated a misfire so we changed the spark plugs and coils. No improvement, then suddenly while on the interstate, it was jumping and bucking and could barely run. Took it to a Ford dealer and they said it was a known problem with engine coolant leaks in Ecoboost engines but that they what $9,000 to replace it. This is not only reprehensible corporate irresponsibility but a safety issue, as my defective engine suddenly stopped working properly while I was driving in heavy high speed traffic.
Engine is exhibiting a P0302 Cylinder 2 misfire code and was taken to the Ford Dealership. Here, they stated the misfiring is due to a coolant leak that has seize the spark plug. The engine light has been on (periodically turning off) over the course of 3 weeks but the vehicle has not been driven much due to fear of stalling out in middle of drive/highway/road. Once the engine light started flashing it was towed to a Ford Dealership.
Coolant leaks into my engine-??s cylinders, is causing cylinder misfire, overheating, engine corrosion, oil dilution and contamination, with high potential for the cylinder head cracking, total engine failure, and/or engine fires, according to my mechanic.
Ford 2.0l EcoBoost engine has a design failure Ford has been aware of prior to 2019. My 2018 Ford Escape, I bought new with less then 45000 miles on it has failed due to this design where coolant is sucked into the #2 cylinder. I have contacted Ford, and they will not admit it their design failure. Ford also issues two technical service bulletins concerning this issue in 2019 where the recommend replacing the engine. TECHNICAL SERVICE BULLETIN 19-2208 and 19-2346. I've contacted Ford and they are willing to pay for the labor but not the parts. This failure was caused by Ford and since I could do nothing to fix it nor did they inform me about the possible issue prior to the expiration of the 5-year warranty in 2023. I am having to foot a bill for something they knew about for years. This is consumer fraud.
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was a coolant intrusion resulting in a misfire and damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
I was told by Ford during an oil change around 06/2024 that my coolant is leaking and I needed a new engine.. now my car keeps overheating and I haven't been able to drive it for about 5 months....my extended warranty is also expired now....they said there was a recall for this, but expired back in 2022? I never received notification of this... it makes no sense to me.
Coolant leak into cylinder 3, with Ford dealer saying I need to replace the engine or the car will just die at the side of the road and leave me stranded. Check engine light indicated a problem and I kept leaking coolant but couldn't see where the leak was going until I went to the dealer and they changed me $200 to diagnose. This occurred at 110,000 mi. Now I have to replace the engine or lose a car that is worse less than the price of the engine replacement, but I still owe money on it. The dealer encouraged me to replace the engine with a new one from Ford that addresses the problem. So Ford knows it's a problem yet will not pay for repairs.
My engine light came in and upon checking codes and researching the problem I realized I was getting coolant into cylinder 3 and apparently it is a very common problem with this vehicle.
I bought the car in June of 2023 and 2 months later started having issues. Replaced the fuel pump, replaced the PTU, camshaft and now the engine needs replaced. Ford is aware of the engine issue but didn-??t issue a recall only an extended warranty for 7 years/84,000 miles. I was not made aware of this problem at the time of purchase or receive any letter stating that. Had I known about the problem with those engines I never would have purchased the car.
Coolant intrusion into the engine, repaired under partial warranty and safety bulletin 21N12 having the short block replaced in March of 2024 by the dealership. Noticed coolant loss and white smoke while idling in December of 2024. Currently waiting to get the vehicle to the dealership
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 55 MPH, the check engine warning light started flashing and the vehicle was losing motive power. The contact stated that the vehicle was hesitating while driving to the independent mechanic to be diagnosed. The contact was made aware of a misfire in cylinder #2, and the mechanic suggested that the engine be replaced. The vehicle was not repaired. The contact was informed to take the vehicle to a Ford dealer for assistance. The vehicle was towed to the dealer and was diagnosed with a bent valve on the long block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened; and the contact was referred to NHTSA Hotline to report the failure. The contact stated that the manufacturer had closed the case. The contact was informed there would be no additional assistance provided. Additionally, the manufacturer stated that an investigation would not be conducted in house; however, the NHTSA might be able to perform an investigation into the cause of the failure. The approximate failure mileage was 101,000.
A D V E R T I S E M E N T S
- Villa Rica, GA, USA