- November 18: Ford Expedition Seat Belt Pretensioner Recall Investigated investigations | 1 days ago
- November 18: Ford Battery Failures Investigated in Mavericks, Bronco Sports investigations | 1 days ago
- November 17: Ford Backup Camera Problems Cost Automaker $165 Million news | 2 days ago
- November 9: Ford 'Death Wobble' Lawsuit Certified as Class Action news | 10 days ago
- November 7: Ford Mustang Mach-E Lawsuit Over Battery Contactors Dismissed news | 12 days ago
Catalytic Converter Not Working Properly
2017 Ford Escape
This problem may be covered under warranty. Ask your Ford dealer.
8.0
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 100 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- replace turbo, catalytic converter (1 reports)
exhaust system problem
Helpful websites
- No one has added a helpful site for this 2017 Escape problem yet. Be the first!
A D V E R T I S E M E N T S
So far the story is:
I received my car at 4.30pm on the 4th May 2017 , and returned returned the car at 10.30am on Saturday 6th May 2017 (only having done 100klm). It took Ford 3 days to work out that the Catalytic converter was not working correctly. It then took 3 weeks to get the part into Australia (as it is a new model there are not parts in Australia). While my car was in their garage I was given a loan car from Ford (Escape).
Then when the original fix date approached (25th May) I was told to meet at Ford and that I would be put into hire car. When I asked what was happening I was told that the turbo was gone, but no one could confirm the full story. Finally the Dealer Principle advised me that the turbo had spat out fine metal shards that had compromised the catalytic converter and that as there are no parts in Australia they would air freight the part in. He then confirmed that the part had a delivery date of the 06/06/17. I told them that I would not drive the hire car. They did offer the loan escape back, but I declined. I am currently making do with lifts etc to get to work and around.
On the 06/06/17 at 4pm, I rang to find out what was happening only to be told that the part had not arrived and should arrive around the 13/06/17.
Please note that once the part arrives it will still take them a couple of days to repair as I am being told that they will need to drop the subframe to get to the converter and turbo.
- Kerry D., Narre Warren, Australia