This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact then took the vehicle to an independent mechanic where a diagnostic test discovered that the spark plugs and coils needed to be replaced. The mechanic linked the failure to a service bulletin discovered on the Ford website and repaired the vehicle according to the service bulletin. Despite the repair, the contact stated that the failure returned a few days later. The vehicle was returned to the mechanic where a second diagnostic test discovered that the coolant reservoir was empty and leaking into cylinder #2. The contact was then informed that the engine block was damaged. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 108,000.
Engine ran rough on a number of occasions. Repaired once. Sometime later failed completely. When running rough in traffic it created uncomfortable issues with rough acceleration. Independent service center stated there was a Ford bulletin saying only fix was replacing engine. Confirmed by Ford dealer. Check engine light did come on.
The throttle body stopped working with no previous warning or indication. The vehicle has been inspected. The light appeared and issued a failure/problem at the onset of the part not working. The car was not able to accelerate beyond 10mph.
Warning lamp came on, I repaired. A month later warning light again. Repaired again. Warning light back on a week later. I called Ford company to let them know what happened to their engine. They told me to get this checked out at their automotive company and I did. The result was I needed a new engine due to coolant leaking into cylinder 2. My life and others were a danger any time I was driving the vehicle due to fire hazard while driving. Yes it has been inspected
Check engine light turned on at 65,000 miles, with no other engine symptoms. Brought to Ford dealership for maintenance, told there is a design flaw with the engine that caused gasket head to go bad, now need a brand new engine, unable to drive until then due to possible engine fire. Ford refusing to pay entire repair bill, and has not acknowledged the existence of this problem in other vehicles.
The check engine light came on 01/31/22, the day I called for an apointment.On 02/09/22 the Ford Dealership mechanic diagnosed the problem as a coolant leak in the #2 cylinder. This will cause engine failure eventually. The engine has 61,030 miles. There was no indication of a problem, other than my routine fluids check two weeks ago where I, for the first time ever, had to add coolant. The Ford dealership recommends a block replacement. My car is now past the 60,000 mile warranty. I have looked at the NHSA Web sight that this seems to be a common problem. My out of pocket costs could be as much as $9,000, on a vehicle I bought 2 1/2 years ago for $17,000.
Had car in for 4 spark plugs replaced and one ignition coil replaced. After leaving mechanic, the car suddenly slowed down, dashboard screen came on with "High Engine Temperatures pull over safely and call your Ford dealer", and the check engine light came on. The car would not go over 10 miles an hour. I limped back to the mechanic. He could not find a problem, the scanner they use under the dash came back with several readings. None had anything to do with the spark plugs or ignition coil. He kept it for several hours, researching, then unplugged the battery for a while. Plugged it back up, then nothing wrong. He called me, I picked the car up and drove about 1.5 to 2 miles and same thing happened. the car suddenly slowed down, dashboard screen came on with "High Engine Temperatures pull over safely and call your Ford dealer", and the check engine light came on. The car would not go over 10 miles an hour. I limped back to my house. Had the car towed to a Ford dealership. They held it for 6 calendar days then ran a diagnostic on the car. It came back with sealant broke, coolant leaked into engine. I need a new engine. I am under the understanding this issue of coolant into engine was fixed back in 2020, with Ford's the Customer Satisfaction Program # 19B37. OF which I participated, but apparently, according to the Customer Satisfaction Program Customer Service person, the is nothing that can be done about it now. According to several Technical Service Bulletins and SSM bulletins, Ford has known about this issue for a while now. According to VehiclesHistory.com, NHTSA has a class action lawsuit concerning "coolant into the engine" against Ford. So here is one more complaint.
The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle lost motive power. The "Engine Failure" warning message was displayed. The vehicle was towed to an independent mechanic and diagnosed with engine failure, which started with the water pump and blown head gaskets. The engine needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure and informed the contact to tow the vehicle to a dealer. The failure mileage was approximately 75,000.
My check engine light came on, and has since started chugging when I accelerate. Also have been adding coolant frequently. My safety issue is I am worried that I will stall when driving. I live in Minnesota and the weather here is brutal. My vehicle also kicks on the air conditioning by itself.
The contact owns a 2017 Ford Escape. The contact stated that while driving at 60 MPH, the vehicle was shaking. The vehicle was taken to the dealer and diagnosed with an engine oil leak. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty, but they would assist with half of the cost for repair. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was approximately 59,000.
Car was having a stuttering, shaking issue. Took it to the mechanic, and the engine block had cracked. The car is 4 years old, and this is a know manufacturing issue that Ford has not solved. The whole engine needed to be replaced.
The engine light illuminated, and diagnostic code P0304 was reported, which meant cylinder four is misfiring. The vehicle had about 44,900 miles on it. New Motorcraft spark plugs were installed by the owner and the vehicle appeared to drive fine. About 4 days later, the engine light illuminated again and codes P0300, P0301 and P0304 was reported. Also, the antifreeze reservoir was empty, but there was not any leaks on the ground. At this time, the vehicle had about 45,320 miles on it. I searched the internet to learn of any issues with these Ford Escapes and discovered TECHNICAL SERVICE BULLETIN 19-2346 applies to our vehicle. The vehicle was immediately taken to Automax Ford Service Center on November 4, 2021, where they stated the engine needs to be replaced. As of November 10, 2021, the vehicle is still waiting to receive a new engine.
Coolant leak into engine destroyed cylinder needs engine block to be replaced. Problem not resolved with Customer Satisfaction Program 19B37, which was known cause of coolant intrusion, instead only delayed issue by putting a bandaid on it with reprogramming of the Powertrain Control Module. Advised not to drive vehicle for possible engine fire or worse.
Engine light came on, immediately took it to my mechanic that diagnosed it as a cylinder 3 misfire and recommended the spark plugs be changed $700, 3 days later the light came back on again and took it back in. The coolant leaks into the spark plugs creating miss fire cylinder -??3-?? the mechanic showed me the documentation of this problem Ford has know about since 2019. The coolant will not last one day, car displays as overheating to pull over to a safe location, cannot even be driven for 2 miles without over heating. It is no longer safe to drive the car. The car needs a new engine. Tbs 20-2100, they have a technical service bulletin that stats this is a common problem. They want $9,200 new engine block. I owe on a car I cannot drive, cannot have smogged, cannot register in the state of California and Ford will not replace these engines. The Engines are a risk of catching fire, why are they not recalled? Also the entire navigation system is non operable.
Engine started missing getting on the interstate, almost got rear ended. Come to find out it has water in the cylinder. Which Ford has TSB out for it. Definitely needs recalled. My family could-??ve been severely injured.
The check engine system alerted me to the vehicle overheating. I immediately turned off the engine and checked the fluid level. The coolant reservoir was empty. I added the appropriate coolant to the indicated fill line. The engine temperature returned to normal so I continued to drive and monitor the situation. Later in the day, I noticed white smoke emitting from the tailpipes. I know this to be a possible sign of coolant or water/fluid mixing with the oil. I parked the vehicle out of fear of permanent damage and scheduled service for the following morning. After diagnostics were run on the vehicle, it was determined coolant intruded into one or more cylinders and the head had cracked. Research shows that the problem is known by Ford (see tsb 19-2346) but Ford never notified me of the problem putting my family and myself at risk.
The contact's mother owns a 2017 Ford Escape. The contact stated that while her mother was driving, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the driver was informed of an engine misfire. The contact stated while driving the engine hot message was displayed. The RPM increased to high. The contact pulled over and noticed that the coolant was low. The driver added additional coolant however, the next day the fluid was low. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact was concerned about the vehicle catching on fire or causing a crash. The contact associated the failure with TSB 19-2139 and 18-23553. The failure mileage was approximately 77,000.
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. The contact had to refill the coolant to prevent the vehicle from overheating. The vehicle was taken to an independent mechanic and diagnosed with engine failure from the hydro-lock due to an internal coolant leak from the cylinders. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there were no recalls on the VIN and that the vehicle was out of warranty. The failure mileage was 83,958.
A D V E R T I S E M E N T S
- Lugoff, SC, USA