This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Escape. The contact stated while driving 50 MPH, the vehicle inadvertently started shuddering. There were no warning lights illuminated. The contact veered to the side of the road for a moment. The contact continued to drive the vehicle however, the failure recurred intermittently while driving that same day. The vehicle was taken to the independent mechanic who advised the contact that he could not determine the cause of the failure as the OBD reader could not read the codes. The contact stated that the failure reoccurred while driving and the vehicle was taken back to the independent mechanic who advised the contact that he could not duplicate the failure. The transmission was flushed. The contact stated that the failure persisted, and the vehicle was taken back to the independent mechanic who diagnosed that the transmission needed to be replaced. The contact stated that the failure had been reoccurring more frequently while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 55,000.
I was driving on the highway when all of a sudden the car started bucking and revving to 4,000 rpm and would not go at highway speed. It continued to fluctuate the rpms but drop in speed. I had to pull over, shut off the car and restart. It drove for a little bit, started bucking again, revved to 4,000 rpms and lost power as I was trying to get off the exit - almost stalling in the turn. I had to pull over again, shut it off and restart. It went for a little bit then started revving like crazy, dropped speed quickly and then completely shut down. There were no warning lights, no check engine lights, no messages until the car finally died and it flashed a transmission problem. I have had the car from new and have always serviced it at the Ford Dealer. It has 98,000 miles and was told that is needs a transmission.
On August 13, while driving in stop-and-go traffic I noticed the car was handling funny. It was hesitating when I pushed the gas causing me to accelerate in an unpredictable way in traffic. That weekend I took the car to my mechanic who told me that he couldn-??t replicate the issue but if I had the issue again to bring the car back. There were also no error codes so any issue couldn-??t be diagnosed. On August 30 while driving home, I attempted to accelerate at an intersection (across 6 lanes of traffic) and the car would rev but not exceed 25 miles per hour. I literally limped into my mechanics shop but once again there were no error codes. However it was clear that something was completely wrong with the car. The car was towed to a transmission shop who inspected it and told me I needed a full transmission rebuild. They also couldn-??t explain why the car wasn-??t displaying any error codes. In the end I was without my car for 2 weeks, paid over $4,000 for the job, and had to borrow cars just to get to my teaching job. My car is well maintained. It is only four years old but has 100,000 miles -?" obviously past the warranty. However, I have never had a transmission fail on me. This is also the first time I-??ve ever purchased a Ford.
The car would not get into gear without warning. The car would not produce power when I would press the gas. Then, moments later, without warning, the engine would rev without input, however, the car would not accelerate. I had to pull over and the turn the car off multiple times. I ended up getting a warning light indicating to service the transmission, but when I turned the car off, the warning light would go away, but continue to not get into gear and then jerk, especially at low speed. i ended up taking to the car to a mechanic and got an error code indicating that the car could not get into 5th gear. I was told that the vehicle needed transmission fluid change, which I did. I then drove for about 200 miles without issues. Then suddenly while driving at about 70mph, I the service transmission light came on. i pulled the vehicle over and turned off the car. About 20 minutes later, I again started driving at highway speed for about 5 miles, and the service transmission light did not show and I had no additional issues. I then parked the car over night and then started to drive to the highway. Approximately 5 minutes of driving at highway speed the car would no accelerate when I pressed the accelerator, and i attempted to accelerate the car, but the vehicle would not rev the engine nor provide power, I had no warning lights. When this happened, the car started to decelerate as if the car was in neutral. I ended up having to get the car towed and serviced. i am currently awaiting the results of what is wrong with the car.
I went to Lenoir City ford with issues of misfiring cylinder and mostly Limp Mode on the highway. They cleared my codes and sent me on my way. ^ This occured while my vehicle was still under warranty. Now, expired warranty, I have the same issue and they will not cover under warranty when the issue was first discovered. Good lord I need me a recall
- Crossville, TN, USA
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I was driving along, approaching an intersection, and suddenly my car had no gears! The rpm's went sky high when I pressed on the gas but I had no drive. Thankfully I was able to coast to a turning lane and into a parking lot without incident. There had been no warning lights or funny noises and this was completely unexpected and could have caused an accident! I had to call a tow truck and the ford dealer that I took it to is now telling me the transmission needs replaced and that this is a common problem with this vehicle! And this is only 4 months after they replaced the engine that was bad! Shame on ford for not recalling this vehicle!
The contact owns a 2017 Ford Escape. The contact stated that while driving at low speeds, after stopping the vehicle, the vehicle failed to accelerate. The vehicle was towed to tyler Ford located at 2626 S sw loop 323, tyler, tx 75701 who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 75,000.
I have a 2017 Ford Escape 67,338 took it to Ford dealer (galpin Ford) my complain was that my transmission when warm reverse gear is hard to engage and will not go over 55mph. Got a call back that it needs a new transmission. Ford refused to help on any way to fix it, almost $6,000 to replace a transmission with 67K on it, why is Ford company not helping customers with this problem, what is really bad for me is that I have 2017 Ford transit that has the same transmission. I hope Ford is not waiting for something bad to happen before they find a fix for this.
On 2/17/21 my automatic transmission malfunctioned on the way home from work on a busy interstate right after a major snow storm. No where safe to pull off. The car started jerking and lost power along with noise and system error flashed across dashboard stating transmission failure. Care eventually lost power and had to pull off the road. Car was towed in to dealership. Torque converter completely blew. They had my car for 6 weeks. I just got it back last night. They said the torque converter had to be redesigned and if it made me feel any better there were many others with the same issue I was having and they were working on. The icing on the cake was when they called me yesterday to say it was finally repair after 6 weeks that it fell under extended warranty so we got socked with the $100 deductable. When a major car part has to be "redesigned" for any repair to be made, that should be a red flag to the manufacturer and a recall issued.
The contact's wife owns a 2017 Ford Escape. The contact stated while driving 70 mph, the vehicle loss motive power and stalled. The contact pushed the vehicle out of the roadway. The contact stated that the service transmission now message was displayed on the instrument panel. The vehicle was towed to the local dealer cavender Ford (4860 interstate 10 frontage rd, columbus, tx 78934, (855)874-2232) where a diagnostic test was still pending. The manufacturer was not informed of the failure. The failure mileage was approximately 88,000.
36,000 miles and coolant leaked into engine. Dealership told me they have to replace the long block, basically replace the engine. It's been a month now and no work has been started. This engine leak issue on the Ford ecoboost 1.5L engine has been known to Ford Motor Co. Since at least 2015.
Transmission went with only 93,000 miles on vehicle. When driving it was hesitant to go when I was stopped at a red light. I was almost rear ended because of it. Car didn't want to go in reverse. Thankfully I was able to make it to mechanic just in time before car was totally out of commission.
Recurring issue with the same ignition coil/spark plug complex where the engine will misfire on a cold start. I have replaced the ignition coil 3 times and each time it fails within 3 weeks. I have had the engine pressure tested and there are no issues that would cause misfiring. This appears to be an electrical feedback issue.
I purchased a 2017 Ford Escape 4 months ago. Monday my transmission went out. With less than 100,000 miles on it. I was stopped when the car jerked, I tried pressing the gas and it wouldn't go just the engine revived, it finally jumped into gear and I was able to get home. I took it to the Ford dealership the next day and got a recall fixed for the powertrain control module, hoping that would help the issue, only to get a call saying I need a new transmission.
The vehicle was in the driveway and started rough. The code from the check engine light indicated a cylinder misfire. After fixing the issue, the vehicle was driven to work. On the way home from work, the vehicle ran rough and there was a significant loss of power and rough idle. Following this, the engine overheating indicator came on. There was no coolant in the reservoir, and no signs of leaking under the vehicle. The vehicle was towed to a Ford garage where it was determined the vehicle needs the long block engine replaced.
The contact owns a 2017 Ford Escape. The contact stated that a transmission flush was performed during a regular maintenance repair however, the following day the vehicle failed to shift into reverse. After several attempts the vehicle shifted into reverse. While stopped at a traffic light, the engine revved up however, the vehicle failed to move forward. The vehicle was turned off and restarted and the vehicle lunged forward. The contact pulled over and had the vehicle towed to Suburban Ford of sterling heights (40333 van dyke ave, sterling heights, mi 48313, (586) 268-7500) to be diagnosed. The contact was informed that the transmission needed to be replaced. The contact declined to pay to have the vehicle repaired. The manufacturer was contacted and informed of the failure and a case was filed for financial assistance which was later denied. The vehicle was not repaired. The failure mileage was 84,500.
Car lost power while driving. No warning lights. No problems prior to this. Had to have it towed to the dealership. They checked it out and said it needs a new transmission. $6400. Car is four years old with 67,000 miles on it. Power train warranty only lasted until 60,000 miles.
August 2020 I was told my radiator hose came off. $500 to put back on, 3 days later had to replace the lainscott turbo cylenoid $1700, 2 days later cracked flex plate, unknown amount $ due to powertrain warranty coverage. 2 weeks later told oil is leaking into valve covers. As of today Oct. 3, 2020 for the last 2 weeks powertrain AWD malfunction could not get an appt at Ford until Oct 6. last sat engine failure no radiator fluid. There is major malfunctioning of this car due to hurricane sally we lost a bridge here I now have to drive I10 in major traffic and I am afraid for my safety
While driving my 2017 Ford Escape on a town street at a rate of 35 mph my transmission began slipping. A warning light came on stating alert transmission fault service now. I took it to a mechanic immediately and was told that my transmission has failed and I will need to have a new one at a cost between $4000 to $5000. My vehicle has $92,000 miles. Ford is unwilling to help with the cost of this repair. I talked with a chris avery (cavery@Ford.com) he said there is not a recall on their transmissions. How does a three year old vehicle have a transmission go out?
My car began losing power, coolant level dropping. No coolant on ground though. Car did not overheat. However I could smell the burning antifreeze while parked, idling and while driving. Ford dealership originally told me they thought coolant was leaking into engine. Then had another technician tell me it's just a water pump leak. I contacted lawyer. As should you. We need to start class action law suit. The problem is coolant getting into engine and all through oil. Contact bad products law please ! I am hoping Ford will do the right thing here and not band aid repair my car. Hopefully no one has to be injured or die before they recall this issue.
A D V E R T I S E M E N T S
- Lexington Park, MD, USA