This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Escape. The contact stated that the tailgate failed to remain closed. The tailgate also occasionally failed to open as needed. The gate-ajar message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who was unable to assist. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,400.
- Pawleys Island, SC, USA
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- Pawleys Island, SC, USA