This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had a flat tire. Tried to remove lugnuts and my wrench would not fit lugnuts and the lugnuts I did get to fit would not come loose. We called Ford roadside. Assistance. Tech experienced the same thing trying to use his power driver to remove them. He reported that lugnuts were striped due to aluminum coatiing and that caused the over tightening. I was stranded for 2 hours. Would not come off due to aluminum coating placed over steel this enabling wrench to fit. The weak metal aluminum swelled and when my tires were rotated over tightening occured.. this happens because the aluminum is a weak metal and it gives. A major engineering flaw. Over tightening these nuts will cause the lugnuts to break off and wheel could come off and cause fatal accidents. I was on a city street. I am encouraging NHTSA to call a recall not for my benefit but for the benefit of all who drive these vehicles. Lives are sometimes lost because good people do nothing. Is there a chance a tire can come off during highway driving at 65 mph and overbecause of lugnuts being overtightened? if the answer is yes to this question then the right thing to do is to issue a recall to Ford. It's called accountability. Thank you
Continental contiprocontact tires, 235/55R17. Car currently has 18,800 miles of normal driving at conservative speeds. Tire tread depth is now 5/32'. totally unacceptable for a tire rated at 60K miles. For new car purchases, Continental has no tread wear replacement policy. This is ridiculous and unacceptable. If purchased for after-market use, it would be covered for a pro-rata replacement. Why are these tires wearing out so quickly? cause of this problem on my end was driving the car and having Continental contiprocontact tires on the original purchase.
Continual growling in drivers side wheel while driving. Would growl louder at various speeds. Had it inspected today at the Ford dealership. They confirmed a non-serviceable wheel bearing issue in the rear wheel. Car has 29,756 miles and started around 24000 miles. I bought this car new.
We only have 16000 miles on this car and two tires are at 5/32 tread depth. Ford says the will not warranty them until 3/32. This creates a hazard for us as we live in a snow belt of the U.P. Michigan. This tread depth is not good enough for traction on snow and ice.
Got a certified preowned 2016 AWD Ford Escape with original manufacturer jack and lug wrench. Got a flat on driving on a well maintained gravel road going 20 mph. There was less then 2000 miles on the new kelly as 235/55 R17 wheels (no road hazard! just gravel). Tmps system worked, pulled over right away and watched the tire deflate in front of my eyes! got jack and donut out. Lug wrench does not fit lug nuts. Couldn't change the tire w/O assistance. This has been reported on 2014 vehicles so Ford is aware. Be careful and check before you also get trapped on the side of the road. I am not sure if the problem is the wrench or the nuts...but plan on working the problem out with the dealer!
A D V E R T I S E M E N T S
- Parker, CO, USA