This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Escape. The contact stated that when they turned on the vehicle, the steering assist fault warning message displayed. The power steering had failed and the vehicle was now operating with manual steering only. The contact had made an appointment with the dealer however the vehicle had not been seen as of yet. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 17,000.
- Fair Lawn, NJ, USA
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- Fair Lawn, NJ, USA