This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2016 Ford Escape. The contact stated when attempting to park, the steering wheel locked and the engine accelerated independently fast. As a result, the contact crashed into a curb, over a snow-bank, down the ditch, and came to a stop crashing into a tree. There were no injuries sustained. A police report was filed. The vehicle was towed to an impound lot. The vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was 60,000.
Vehicle caught fire while sitting in my driveway after being driven 30-45 minutes prior. No prior issues with the vehicle. No warning lights or messages while driving vehicle home. Drive home from work was approximately 1 hour drive time. I heard car horn blowing and looked outside to find car engulfed in flames. Local fire dept and police responded. Claim filed with insurance company who towed vehicle to salvage lot the next day. Car deemed a total loss.
My vehicle stopped shifting as I was on the highway. I had to pull over to the side. The vehicle had to be towed to the dealership where I bought it and I've been told the transmission needs a total rebuild. The is a 2016 Ford Escape with under 100,000 miles. There was no warning prior to this happening. Once the transmission stopped working I finally received a warning to have the vehicle checked.
Yesterday we experienced a complete engine fail in our 2016 Ford Escape because coolant leakage caused a hole in engine block. We have about 80000 miles in our vehicle and regularly maintain it. Going to cost about 6,000 to replace entire engine.
Rear door on drivers side will not open from the inside after it has been locked and unlocked unless it has been opened already. It something is wrong with the child lock. This is a major safety issue. Someone on the outside has to open the door to let the person out. If there was an accident or some type of incident and the person needed to get out quickly they would not be able to.
- Layton, UT, USA
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According to the dealership the throttle body is putting the vehicle in Limp mode and the car dies out because of it. Ford has had a recall on vehicles with the same issue. However, the dealership wants yo charge $469.04 for the repair.
Only had for a week, and vehicle has trouble at 40mph when shifting, slips or hesitates/misfires when driving at lower speeds, but drives ok past 55mph. Not sure if it is engine or transmission and was recently bought from dealership that said they checked it over, and now after a week I have to take it back in because I do not want it to be anything fuel related ever since it is Ecoboost engine and do not want it to catch fire while driving. Also the trunk will open with remote and only occasionally close with remote, does not work.
While driving approximately 1-5 mph the vehicle shuts off and and will not move when the gas peddle is pressed. The vehicle engine light comes on. Vehicle operator has to press the power button in order to shut off the car, put the car in park, and press the power button to turn the car back on. Vehicle then works as intended.
Had the car in to get the front bumper, passenger blinker light and the black panel replaced. Upon the body shop getting the parts prepped and getting the car stripped down they found the issue with the cross member connections being rusted through. He called me to come look things over before continuing with the work.
The contact owns a 2016 Ford Escape. The contact stated while driving at 8 mph, the ball joint fractured causing the front driver side tire to detach. As a result, the vehicle rear ended a vehicle on the street. The air bags failed to deploy. A police report was filed.there were no injuries sustained. The vehicle was not drivable and was towed to an independent mechanic. The vehicle was diagnosed with the ball joint and cv axyl needing to be replaced. The vehicle had not been repaired. A dealer was not contacted. The manufacturer had been informed of the failure and informed the contact that there's no recalls associated with their vehicle. The failure mileage was 81,000.
The transmission not in park is showing and what happens is my car tends to go forward if I put it in reverse and go in reverse when I put it in drive but it also go forward whenever I first turn my car on that all happens when I change gears to proceed to drive. My car also stays in 3rd and 4th year when I drive the RPM goes up really high even if I'm just going 20mph. If I do drive my car at times it will all of a sudden slow down and stop moving so I have to pull over turn off my car wait a bit and then turn it back on and then it's good to go for a few miles and my car unexpectedly will move for example I will be in park about to change gears into reverse and my car will go forward I have to slam on breaks so I don't crash it does this even if I am parked and I put my car into drive my car will go into reverse this actually happened to me when I was at the grocery store.
The original transmission went out and the 2nd one just went out. Have to put another one in. How long will it last. Why has Ford not done a recall on these transmission's,
Vehicle parked in driveway has started to send off the audible anti-theft alarm and lights at all hours of the night. I have researched this and no one seems to have an explanation. The car gets drove 1-2 times a week (~100 miles). Just hit 80,000. I have had no problems with this vehicle other than the audible alarm/ lights going off for no reason! the first time it happened was June 19, 2020 at 8:00pm...next was June 20 at 7pm, 1:30am, 4:30am. I left the car unlocked for several days and it was quiet until I locked it. It went off on June 28, 2020 at 3:18am. I have checked the battery terminals for corrosion. Very clean. I reset the computer by pulling the positive terminal off the battery, inserting key to on position, replacing positive terminal. Consulted a reputable mechanic. Help
I believe the same issue with previous models of Ford Escapes and other models with the recall based on the coolant leaking into the engine and causing burning and fires is still a relevant issue in models further. I bought my 2016 Ford Escape a year ago from carmax with 61K miles. Within one month and constant service the car would not stop burning coolant. No leaks or anything I paid to have it checked by three different mechanics because all of them told me there had to be a leak. Carmax states that this is not something they can not cover. But it seems to not be any person at fault. There are no leaks I've had the car inspected. It's still runs a year later, but catches on fire if left running in park or idle for more than five minutes. Smokes a ton first then something ignites. Every time you start it though there's a cloud of thick white smoke which eventually clears while I'm driving. Don't have the money to repair this so I have to keep driving it like this. Ford has had this issue already in the previous models. I've attached the cutout from the prior recall on previous models. I appreciate and thankyou for your time. I've always wanted to be apart of helping the bigger picture.
I have only had my car 4. bought it brand new. Now the transmission is out. I attached a copy of what they said is wrong with it. It did not set off any sensors. It would not reverse ir drive. Then a sensor went on. I had to get it towed. This is some sort of defect. A couple of days before it went out it was chugging in liw gear. Like it kept slipping. Once again no lights came on. So I continued to drive thinking it was just because it was in low gear. Then the day it went out. I went to put it in reverse and it would not go. I turned the car off and started it again and it worked. At this point I just wanted to get it home but did not make it. Had to get it towed. I do not feel I should have to pay $8000 to get it fixed. I have maintained the whole time.
Over the past year (purchased vehicle 4/30/2019), I've experienced stalling at different instances. The vehicle has stalled while waiting at a traffic light. It has stalled while driving 65 mph on the highway. In the past year, I've taking the vehicle to the Ford dealer for repair on 2 occasions because of this. The first time I took it in 2019, they said that they couldn't find anything wrong. During this period, the engine light wasn't on. However, the last time I took it in, the engine light was on. The service department at Ford informed me that I needed the CO2 sensor replaced. I paid them $500 to replace the sensor. The vehicle stalled again on my way home from Ford. I called them as soon as got home to inform them that the vehicle stalled again. Again, I will be taking it back to them on 4/27. I also found out that the vehicle was recalled in 2017 of August, recall # 17C11 (air bag issue). According to the history of the vehicle, this has never been addressed/repaired/replaced.
While driving on I-95 in Maryland on 1/29/20 when I heard an explosion and realized my sunroof had either exploded or imploded. As I drove I could hear the glass sliding on the headliner which fortunately was closed. I was able to drive to where I was staying as I was working out of state (I live in wellington, fl), covered my car roof with a tarp and then took it in for repairs. The day it happened the weather was sunny, not very hot and there were no objects that hit the roof of my car.
The apim in the touch screen that controls gps, radio, blu tooth, is faulty so navigation will stop working, calls on blu tooth will drop, and you can't change radio stations. My backup camera will also get stuck on the screen even when I'm in drive. This can happen at all times, but usually will start out working then
My vehicle leaks in water at multiple spots but one that is extremely visible. This happens during heavy rain as well as during a car wash. This happening is ruining my head liner and alsmost certain rusting my vehicle.ther are hundreds of reports of this issue that is not getting addressed from Ford I fill I have gotten a lemon of a vehicle with in turn would allow (lemon law to take affect).
A D V E R T I S E M E N T S
- Bala Cynwyd, PA, USA