This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Escape. The contact stated that while driving 40 mph, the headlights became dim, decreasing the visibility in front of the vehicle. The vehicle was taken to holiday Ford located at 1003 us-82, whitesboro, tx 76273, 1-800-293-6213, to be diagnosed. The technician duplicated the failure however, there was no fix for the failure. The vehicle was not repaired. The manufacturer was informed of the failure and filed a case. The failure mileage was 17. Consumer stated due to poor lighting vehicle is unsafe at night.
- Collinsville, TX, USA
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- Collinsville, TX, USA