This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Escape. The contact stated that the transmission was previously replaced. The contact stated that after refueling, the vehicle was unable to restart immediately. The contact depressed the accelerator pedal while turning on the vehicle to correct the failure. Additionally, the vehicle made abnormal sounds and would shake and then stall while driving. The vehicle was taken to an independent mechanic, who diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 150,000.
- Ridgeville, SC, USA
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- Ridgeville, SC, USA