This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, she smelled an abnormally strong gasoline odor inside the cabin of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed but no failures were found. The contact's son used the OBD reader and Ford computer system to diagnose that the fuel line originating from the engine to the fuel tank appeared to be clogged. The contact's son diagnosed that the purge valve Evap System had failed and needed to be replaced. The manufacturer was notified of the failure and opened a case. The manufacturer informed the contact that the vehicle needed to be diagnosed by the dealer, and it would then be determined whether they could assist with the repair. The vehicle was not repaired. The failure mileage was approximately 14,000.
- Bertrand, MO, USA
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- Bertrand, MO, USA