This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While I was driving, suddenly check engine light pop up. After investigating and troubleshooting by mechanic it shows need to replace Evap canister purge valve. Vehicle has just 68000 miles and this component should not be failed this early in life cycle.
Coolant leaked into my engine, causing engine failure and the need to be replaced at a cost of close to $10k. This is a known issue that the mechanic had seen several times, with a class action lawsuit ongoing and many cases know for the 2013-2019 Ford Escapes. It is not under recall or warranty. Only 70,000 miles on my car. Feel like I've been penalized even though I took good care of my car. This was Ford's fault as it was a defect in their car and yet I am the one that is out $10k. This should be under recall, I feel like I got taken advantage of by Ford. Please consider making Ford put a recall on this, so the consumer (me and many others) rightfully gets the value that they paid for. I am pretty angry, and think a right to be. The company (or person) that makes a mistake should be the one who takes responsibility for it. This is the rule of law we operate under in this country, and why it is such a great country. In the case of this known engine coolant leak for 2013-2019 Ford Escape, it is Ford's fault but I am getting penalized for it. This goes against the basic principles of our country. I'm angry for myself and many others who have had this issue, and have been taken advantage of by Ford. Please force them to do the right thing and put a recall on this issue.
The contact owns a 2016 Ford Escape. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine compartment. In addition, the contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle with a low-pressure fuel rail failure. The contact was informed that the low-pressure fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
The contact owns a 2016 Ford Escape. The contact stated while driving 25 MPH, the vehicle stalled while depressing the brake pedal. No warning light was illuminated. The contact stated that on a separate occasion, while the vehicle was stopped, the vehicle was idling rough, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The contact stated that the vehicle received undisclosed repairs; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
The contact owns a 2016 Ford Escape. The contact stated while at a stop light, "The engine was overheating" warning message illuminated. The vehicle was taking an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 84,100.
The contact owns a 2016 Ford Escape. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine. The engine overheated with the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the flex plate and Oxygen sensors had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 113,918.
The contact owns a 2016 Ford Escape. The contact stated that while stopped on several occasions, the vehicle was idling rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was a misfire in cylinder #1. The vehicle was not repaired. The contact stated that an undisclosed DTC code was reset however, approximately a week later the code reappeared. The engine then started overheating and coolant was added to the coolant reservoir was administered. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
The car is releasing large amounts of white smoke when starting the car in the morning, and shows declining levels of coolant (way below MIN when I checked). I suspect this is due to a leaking gasket.
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle intermittently hesitated while accelerating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine block was cracked, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 150,000.
Ford is aware of a design flaw with the 2.0 Ecoboost engines. It impacts Escapes, Fusions, Edges, and some Lincoln vehicles. They issued TSB # 22-2229 about this. According to Ford, the only fix is to replace the engine. The engine block has a design flaw that causes the head gasket to blow and cause severe coolant leakage into either cylinder 2 or 3. Ford says to replace the Long block. My vehicle had less than 70k miles on it and started having issues just a month or so after the warranty expired. An engine should last much longer than this. Now our vehicle may be worth $500 instead of about $9,000. Ford knows this is an issue and there is significant information on the Internet about this. Ford should have been forced to recall these engines. From a safety standpoint, our engine fails to start at times. The cylinder is so full of coolant at times, the engine won't turn over for a while. We have to keep bumping the starter to get it to finally turn over. We purchased this vehicle new from a Ford dealership. The vehicle is otherwise in excellent condition and has had the oil changed every 4,000 miles, much less miles than required by Ford.
My car overheated when I pulled over I noticed my engine coolant low. I had a mechanic add more fluids then a day later car shuts off why I was going 65 on a highway. I was pushing down on the gas peddle but my car would not go. It was barely moving no matter how far I pushed gas peddle. I finally found a somewhat area to pull over. I almost died or was seriously injuried in a few close call accidents this day. Had someone look at it from a garage in town he said it was a fuse and a cylinder misfire. No engine light no issues then my car over heated again no warning just shut down but the car still on Emmy lights didn-??t work my turn signals didn-??t work. Then my car stopped dead in a busy roadway over heated smoking. Now I-??m time I need an engine replacement Let me add my car only has 60000 miles on it and is in great maintained condition I am a single mother of 3 young kids and take care of my mom. Not employed due to a bad relationship and trying to get back on my feet and now this. Coolest leaks into cylinder causing over heating and catastrophic engine damage, so upset over this and ford won-??t even diagnose my car with out a 200 dollar charge to start with. It-??s pathetic
65,000 miles, coolant intrusion into #1 cylinder confirmed by Ford service center. First signs were Check Engine Light, rough idle. Replaced all spark plugs and coils. Check engine light returned the following day with loss of coolant in tank. Engine runs rough and overheats with coolant loss and continued intrusion into engine, endangering occupants
Throttle body and motor was replaced twice due to engine keep stalling issues on the roads intermittently. Had faced life threatening occasions multiple times because the car engine stalled while car was driving on the roads. I brought the car to the local Ford service center several times and got the DTC P2112 code each visit. Ford service center approved the throttle body replacement on 2/10/2020 (car mileage 26688) but the same issue came back a few months later. P2112 was detected again on 4/30/2023 (mileage 40215) It was not very frequent but it happened once per month or every other month. I brought this car once again to the same local Focal service center and they diagnosed the throttle body and motor to be defect again (mileage 46476) and replaced it on 10/15/2024.
Ford Escape is experiencing multiple symptoms: * Fuel smell in the cabin * Sluggish acceleration * Hard start (cranks several seconds without ignition) after refueling * (RARE) Engine stall when coming to a stop.
The car was running fine, but check engine light came on. Took it to the dealer to have it checked out. They told me there is coolant intrusion into engine cylinder 2 (I think number 2) and the engine needs to be replaced. Apparently this is a known issue that can lead to overheating, -??catastrophic-?? engine failures and potential engine fires. They quoted me roughly ten thousand dollars to have it replaced. I told them it was still running fine. They said I could maybe keep driving it but there is no way to know what will happen and when but it needs to be replaced. I am only now seeing page after page of consumer complaints regarding the same issue.
A D V E R T I S E M E N T S
- Bartlett, TN, USA