This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving and vehicle began shuddering violently and service engine now came on and vehicle engine died. Thank goodness I was not on the highway yet and four people helped to push me out of the way.
The contact owns a 2016 Ford Escape. The contact stated that while driving at approximately 60 mph, the vehicle suddenly reduced speed and a "service engine" message was displayed. The vehicle was taken to the dealer where it was diagnosed that the throttle body assembly needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.
While driving at highway speeds (roughly 70 mph) my vehicle completely turned off with no warning and said "engine fault. Service now". by the grace of god I did not get rear ended. I successfully restarted the vehicle and made it home. The same thing happened the next morning, this time on city streets going roughly 20 mph during rush hour. Against, I was beyond lucky to have not gotten injured or worse and there was no warning again.
Lsudden complete loss of power unexpectedly driving at low or high speed. Ruff running without ability to accelerate. Waring message of "hill assit" not activated. Very dangerous senario while on interstate. Occurred 3 (three) times in 2 days. Car was a hertz rental car and I was told, after compaining that requested car was not available, that this car is better and more reliable than my requested Toyota rav 4. thinking back it's as if they knew about the Escape's liability.
- Yuba City, CA, USA
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- Hickory, NC, USA