This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Escape. The contact stated while operating the vehicle, the instrument cluster had become inoperative, and the screen failed to display any information, including the speedometer. The contact stated that during the failure, the screen had displayed an extremely bright white light which created a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 130,000.
- Gilford, NH, USA
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- Gilford, NH, USA