This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Follow up... panoramic sunroof exploded on 7-17-20. Verified by insurance appraiser on 7-20-20. Nobody will cover! sunbury motors refusing under warranty and insurance says ' defect' !!!! very dangerous!!!!!!
Profusely leaking water into cabin soaking rear headliner above rear driver and passenger windows. Coming from roof racks or sunroof, no damage to vehicle. Concerned leaking water will cause electrical problems to vehicle. Numerous complaints and a tsb on issue.
While driving down the highway at approximately 60 mph I heard a noise that sounded like the tracks flew off the roof of my car. Water began leaking in through the roof, so I thought the sunroof may not be closed all the way. I opened the fabric cover underneath the sunroof to see where and if it was leaking and when I did shattered glass began falling in on me. I immediately tried to close the fabric portion again, but I couldn't get it closed. It kept crumbling until the majority of the sunroof was completely gone. I nearly swerved into the other lane almost hitting another vehicle while trying to manage the situation. I wasn't passing under any overpasses and I wasn't following anyone too closely.
The contact owns a 2015 Ford Escape. While driving approximately 55 mph with the shade of the sun roof retracted, the glass exploded upward. There were no injuries. The contact stopped the vehicle on the side of the road and then drove home. The vehicle was taken to newberg Ford in newberg, Oregon for diagnostic testing. There was no explanation as to why the sun roof exploded. The vehicle was repaired by an unknown independent glass specialist. The manufacturer was not notified. The approximate failure mileage was 45,000.
A D V E R T I S E M E N T S
- Shamokin, PA, USA