This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The bushing connecting the shifter to transmission broke and popped off causing the car to not go into park and not be able to turn on again after shutting the car off. Had to attempt to push broken bushing down to get it into park and have the car towed due to safety concern.
The contact's daughter owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the vehicle began to roll. The contact became aware that the shifter cable and bushings had fractured and detached from the vehicle. The contact contacted anderson Ford Lincoln of St. Joseph (2207 N belt hwy, St joseph, mo 64506, (866)922-2141) who confirmed that the VIN was not under recall. The contact was informed that the cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 122,000.
- St Joseph, MO, USA
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- Oregon, WI, USA