This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Escape. The contact stated while driving 15-25 MPH, the vehicle began to hesitate and started stalling. The contact pulled to the side of the roadway and waited before continuing to drive. The contact stated that the vehicle then stalled four times while driving. The contact was in the middle of the road. The contact turned off the vehicle and was able to restart the vehicle after several attempts. The contact drove to her residence. The contact stated that upon restarting the vehicle and attempting to reverse, the vehicle moved forward instead. The transmission warning light illuminated. The contact stated that the vehicle was inoperable. The dealer was notified of the failure and informed the contact that she would be responsible for towing and repair expenses of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 22V254000 (Power Train). The failure mileage was approximately 80,000.
- Hallandale Beach, FL, USA
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- Hallandale Beach, FL, USA