This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the headlights failed to provide sufficient illumination. Additionally, while inspecting the vehicle, the contact noticed there were small cracks on the headlights. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 92,400.
The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle, the front passenger-??s side headlight and rear passenger-??s side taillight malfunctioned and failed to illuminate as needed. The vehicle was taken to the local mechanic who discovered the headlight and taillight assemblies had been damaged due to overheating and melting of the assemblies and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 81,840.
- Florence, SC, USA
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- Charles Town, WV, USA