This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Escape. The contact stated that while her daughter was driving approximately 45 MPH, the vehicle started losing motive power and then stalled. The vehicle was eventually towed to the local mechanic who replaced the turbo and shifter cable bushing; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 130,000.
The contact owns a 2015 Ford Escape. The contact stated while driving 40 MPH, the vehicle was very hesitant while accelerating. The contact smelled of fumes inside the vehicle. The check engine warning light was illuminated. The vehicle was diagnosed with turbocharger failure. The vehicle was not yet repaired. The manufacturer was made aware of the failure and stated that the VIN was not under recall. The failure mileage was approximately 96,000.
- Quakertown, PA, USA
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- Brilliant, OH, USA