This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving down the highway when the ford escape shut down and the the check engine light came on for the Evap system several parts have been replaced but I get the same code and the car is dying at idle and losing power a different times while driving
The engine failed at 96,000 miles and we had it replaced with a new engine. Then at 131,000 miles the dealer stated that the engine has failed again and needs to be replaced because there is some delaminating happening in the engine. The 1.6L ecoboost engine is known for early failure. The new engine is only 3 months out of warranty and Ford will do nothing to assist in the engine replacement.
The engine suffered a catastrophic failure on 11/26/2024 with coolant leaking into the engine producing a white noxious smoke from the exhaust, engine overheating, and engine misfires. The engine light did not appear. It was the smoke from the exhaust that alerted me to the issue. At the time of the engine overheat I was driving interstate 10 in Desert Center CA. It was apparent the coolant was leaking. There were no mechanic shops nearby. A good samaritan driver had coolant to add to my engine. I had the engine inspected by three separate mechanics, all identified the issue as a known defect in the 2.0l ford ecoboost engine. The engine failure occurred at approximately 73,500 miles, which I believe is premature given the vehicle's maintenance history and mileage.
The contact owns a 2015 Ford Escape. The contact stated while driving at 35 MPH, when the accelerator pedal was depressed there was an abnormal sound and the vehicle independently shut down. The check engine warning light was intermittently illuminated. The contact stated that while the vehicle was parked, the vehicle stalled. The failures occurred on several different occasions. The "Electrical Malfunction" message was displayed on the instrument panel and the Check Engine warning light was illuminated. The contact stated that after waiting for an hour, the vehicle restarted. The failure occurred on several different occasions; the infotainment screen had to be reset whenever the failure occurred. The contact stated that while driving at an unknown speed, the vehicle made an abnormal sound whenever the vehicle was in reverse. The Check Engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to an independent mechanic to get a diagnosis however, the contact stated that the failure was not diagnosed or repaired; The contact stated that the independent mechanic gave a diagnosis stating that the water pump needed to be replaced and repaired the vehicle however, the contact was concerned that the failures that had occurred was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
EVAC Canister in rear of vehicle fails. While driving, a noise can be heard from the rear section of the vehicle followed by a foul odor. Then, the vehicle dash board will light up ALL warning lights followed by a complete shut down while driving! The issue seems to take place after filling the gas tank. This dangerous situation has happened on numerous occasions and almost caused several accidents as a direct result. Many many other owners of this vehicle are reporting the same issue.
- Sayville, NY, USA
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Vehicle was inspected by third party shop and a Ford Dealership. Both indicated that this is a manufacturer error and should be considered a recall. Lots of different Ford models have experienced this manufacturing error and this issue was considered a recall. This includes: 2015-2018 Ford Edge 2017-2019 Fusion/MKZ 2017-2019 Escape 2017-2019 MKC My 2015 Ford Escape is built incredibly similar or the exact same as these other models and since it is experiencing the same issue as these other models, the recall should extend to mine and be covered under Ford as a recall. Error: Presence of coolant in the engine cylinders, white exhaust smoke and/or runs rough condition (with or without an illuminated MIL) 2.0L EcoBoost engine Error Code: P0217 TBS: 22-2229
The vehicle has coolant leaking into the cylinders. The dealership shows that it was due to overheating but the vehicle has not overheated. The dealership states that the engine needs replacement but is unable to verify any damage in the cylinders. The vehicle was taken in due to misfiring and the vehicle dying upon starting after a short period of time being turned off.
We bought this car used from the Ford dealership in Ellensburg WA in 2021. It had 79k at the time. We performed a lot of maintenance on the vehicle; new tires, alignment, coolant flush, transmission flush, spark plugs, and updated the Synce software. Then the turbo failed about 5 months later. And we replaced the turbo with a brand new one at the same dealership for 5k. Then we replaced the coolant system. We performed all the recalls as they came in, regarding the transmission shifter and something to do with a solenoid, and we never missed an oil change. In September 2024 the transmission failed and it needs a whole new one. There's a class action lawsuit in CA for the type of transmission in this year of Ford Escape, but it's only for CA residents. Too bad. It's been less than 3 years since we bought it, we've paid twice the price it's worth in repairs and on maintenance, and now it's junk. DON'T BUY AN ESCAPE!
At 120k the transmission went bad. Dealership charged $7k to replace. We chose to replace because it was cheaper than buying a new vehicle. A few months after the transmission was repaired, we started losing a lot of coolant. The dreaded coolant leak through the head gasket into cylinder 2 is the diagnosis. Dealer, told us $12k for a new motor. This is not okay!!!
The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with spark plug failure. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic where it was diagnosed with coolant intrusion into the cylinder and engine failure. The contact was advised to take the vehicle to the dealer to be diagnosed. The contact was informed that there was coolant intrusion in cylinder #2 and engine failure. The vehicle was not repaired. The contact was informed that the repair was not covered under an unstated recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 102,000.
THE CAR KEPT OVERHEATING AFTER i PURCHASED IT EARLIER THIS YEAR. THEY HAD TO REPLACE THE MOTOR. I HAD TO PAY OUT OF POCKET AND THE INSURANCE i ADDED ON COVERED MOST OF IT FOR A USED MOTOR TO BE INSTALLED. THE DEALER NEVER FIXED THE RECALL ON THE LOCKS WHICH THE DOORS OPENED WHEN I CAME TO A STOP. IF MY GRANDKID OR DOGS WERE IN THERE THEY COULD HAVE FELL OUT AND GOT HURT.
The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was idling roughly with the check engine warning light illuminated. Additionally, the contact stated that the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,000.
The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 72,000.
My Ford Escape ecoboost engine had a coolant leak. It gave no warning and suddenly stopped running in the middle of the road while I was driving. I opened the engine and there was a small piece of metal that looked like it was about to catch fire. I have visited the ford dealership multi times asking for them to repair car and fix any known issues and they ignored this well known problem with the 1.6 engines and racked up unrelated charges on unnecessary fixes (I believe) to get the most money out of me before catastrophic engine failure. If I had driven 100 yards or more I'm sure my engine would have completely caught fire.
The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 55 MPH, the check engine light warning illuminated, and the vehicle started to shake and vibrate before the vehicle stalled. The vehicle failed to restart and was later towed to the local mechanic to be diagnosed. The contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 185,000.
2015 Ford Escape with Ecoboost-Coolant continues to go below MIN line despite filling each week to attempt to maintain necessary level. Coolant leaks on ground when filling, leaving chemical waste in environment and wasted product. Unknown source of leak. White smoke from exhaust and engine. Car heavily vibrates while in idle. Issue continues to get worse and worse. Heat goes out when coolant is low causing windows to fog while driving in cold weather conditions causing unsafe conditions for driver and others on the road. Mechanic can't find leak and there are not currently any recalls. I am unable to afford continued inspections to find issue.
A D V E R T I S E M E N T S
- Azle, TX, USA