This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Ford Escape ecoboost engine had a coolant leak. It gave no warning and suddenly stopped running in the middle of the road while I was driving. I opened the engine and there was a small piece of metal that looked like it was about to catch fire. I have visited the ford dealership multi times asking for them to repair car and fix any known issues and they ignored this well known problem with the 1.6 engines and racked up unrelated charges on unnecessary fixes (I believe) to get the most money out of me before catastrophic engine failure. If I had driven 100 yards or more I'm sure my engine would have completely caught fire.
The contact owns a 2015 Ford Escape. The contact stated that while driving approximately 55 MPH, the check engine light warning illuminated, and the vehicle started to shake and vibrate before the vehicle stalled. The vehicle failed to restart and was later towed to the local mechanic to be diagnosed. The contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 185,000.
2015 Ford Escape with Ecoboost-Coolant continues to go below MIN line despite filling each week to attempt to maintain necessary level. Coolant leaks on ground when filling, leaving chemical waste in environment and wasted product. Unknown source of leak. White smoke from exhaust and engine. Car heavily vibrates while in idle. Issue continues to get worse and worse. Heat goes out when coolant is low causing windows to fog while driving in cold weather conditions causing unsafe conditions for driver and others on the road. Mechanic can't find leak and there are not currently any recalls. I am unable to afford continued inspections to find issue.
As I was driving my car started to jerk, drag backwards and stop. I put it in park in the middle of the road and turned the car completely off. It would start and drive, then jerk, try to slide backwards again then stopped. The car starts, but the shift freezes after try to go.
- Halethorpe , MD, USA
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While driving my vehicle on April 25, 2024. The engine ignited and caught fire while I was driving my vehicle I had no problems or collisions no concerns no major maintenance performed on the vehicle prior to my vehicle catching fire on April 25, 2024
The contact owns a 2015 Ford Escape. The contact stated that while depressing on the accelerator pedal, the vehicle stalled and jerked while moving forward. The contact stated that there was oil leaking from under the hood. The vehicle was taken to the dealer where it was diagnosed with a torque converter, transmission, turbo, and vacuum pump failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 148,883.
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and the check engine warning light illuminated. In addition, the fob and the heat did not work as intended. The contact stated that the heater blew out cold air in some vents and heat in others and the key fob would not connect to the vehicle. The contact stated that the check engine warning light illuminated intermittently but eventually went off. The vehicle was taken to the dealer where it was diagnosed with a failed engine due to a coolant leak and that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall however, the contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,530.
The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, there was condensation underneath the rear of the vehicle. The vehicle was towed to the dealer where it was determined that coolant was leaking into the engine and that the engine needed to be replaced. The engine was replaced, but the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced due to coolant leaking into the engine. The vehicle was repaired again but the failure reoccurred. The manufacturer was notified of the failure and a case number was filed. The failure mileage was approximately 93,000.
The contact owns a 2015 Ford Escape. The contact stated that on several occasions when the vehicle was started, there was a popping sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2015 Ford Escape. The contact stated that occasionally there was an abnormal gasoline odor while the vehicle was idling and there was white smoke coming from the exhaust. The contact stated coolant was entering into the piston. The contact stated that the power train, ABS, the power train system, and service interval lights were illuminated. The contact stated that there several computer codes indicating an engine misfire, the control circuit was open, and the power train system showed coolant bypass had failed. The vehicle was not taken to the dealer and was not repaired. The manufacturer was notified of the failure and there was no recall related to the failure. The approximate failure mileage was 73,000.
vehicle "slips" with acceleration and antifreeze is leaking in engine block which is a documented recurrent issue with ecoboost engine. I am fearful for safety as noted fire hazard which has been stated in past and is documented as part of lawsuit for same engine in Canada/US. Additionally the noted loss of acceleration has me afraid to use on highway as can see this leading to accident (noted that other cars drive around vehicle when forced to use on side streets. I brought to ford dealership o/a March 2023 (Sedano Ford, La Mesa CA) and they quoted over 10k to fix the safety issue and stated Ford will not do anything to assist when I stated that thought should be fixed as safety issue and latent defect that known by manufacturer when under warranty and pretty sure before bought vehicle. As this is latent defect, belief is that ford should fix vehicle to ensure it is safe to operate and reliable as would not have bought vehicle if known of issues. Additionally called Ford customer service dept. to see if would assist with issue o/a Aug 2023 which informed that issue was not covered and no record of issue... PLEASE FIX MY VEHICLE TO ENSURE SAFE TRANSPORTATION The contact stated that antifreeze is leaking into cylinder 3 and after dealership checked the vehicle they confirmed that more than just spark plug needed to be replaced.
I have coolant leaking into cylinder 4 of my 1.6L engine. I-??m constantly having to refill my coolant tank because the coolant is getting burned up when it leaks into my engine which in turn produces big white clouds of smoke from my exhaust pipe. It is available for inspection. I-??m constantly worried for my safety because my car could potentially overheat and lead to a fire if my coolant is going elsewhere other than its designated place. My car has been to numerous mechanics in order to figure out the issue and has recently been confirmed on [XXX] by Dave Knapp Ford located in Greenville, Ohio that there is coolant leaking into cylinder 4. My car has not been inspected by any other higher ups. My engine light has not been working since the day we bought the car in August of 2023 for reasons we do not know of, so we were not instantly notified that there was an issue with the engine. The symptoms we did notice were loss of coolant almost everyday even after filling up, no visible puddles of coolant on the ground, white smoke from exhaust, a burning smell, bubbling in coolant tank, violent shaking of entire car, car dying after starting engine, and very low rpm when in idle. These symptoms really became visible at the start of November of 2023 and have gotten worse since then to the point where my car barely wants to start. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine misfired and then completely stalled at 75MPH on freeway. This alone was the major issue putting us and the public at risk. Had car towed to mechanic who indicated there was coolant intrusion into the cylinder block, thereby causing the engine to fail. This apparently is an ongoing issue with Escapes and there is litigation to this point. Well, it happened to me. Due to the failure of Ford to deal with this issue (it is well known and documented) My family was put at risk. We now have a worthless piece of junk, a car that is in pristine condition and no engine.All symptoms and issues were the same.. initial engine warning light and then the failure occurred. The only other sign was increased coolant usage.
Suddenly smoke billowed from the exhaust. No notification arose through the car's system. The shop tore it apart to find the problem. Said it was an eco boost failure, which also ruined the catalytic converter. A week and $5837 later, they said it was fixed. The next morning it billowed smoke from the exhaust. Took it back to the shop. They then said the problem was a ruined engine. The engine is backordered and will cost about $8000 to replace. The car's engine trouble system never came on despite the numerous codes that are associated with an eco boost failure and I'm sure countless other codes that should indicate an engine failure problem. I travel I-25 and US Highway 6 twice daily for work. If the engine had seized, since it had been damaged, that could have been disastrous for others and me. It is not that hard to alarm codes for safety reasons. Industry does it all the time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have been having issues with coolant loss for over a year now. After doing research online I'm seeing this is a really common problem for Escapes and other models built around the same time frame. I believe this issue is with Ford and they should be responsible to fix it, considering all the evidence supporting how common of an issue this is.
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated with a message to -??Pull Over and Turn Off Vehicle-?? displayed. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and it was determined that there was fluid leaking into cylinder #1 and that the cylinder and head gasket needed to be replaced. The vehicle was not repaired. The contact stated that the head gasket and short block were previously replaced due to fluid leaking into cylinder #3; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
The contact owns a 2015 Ford Escape. The contact stated that shortly after having the vehicle serviced by the dealer, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer, who diagnosed a general failure with the Eco boost engine. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 88,000.
The contact owns a 2015 Ford Escape. The contact stated that on several occasions while driving at various speeds, the vehicle would not idle and began shaking. The contact stated that the vehicle stalled several times and was restarted each time. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due a cracked cylinder and condensation leaking into the oil. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
A D V E R T I S E M E N T S
- Roseburg, OR, USA