This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated message was displayed. The vehicle was taken to an independent mechanic, who diagnosed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
I took my escape to the dealer because of no heat on a Tuesday they filled the antifreeze because it was low I drove it on Thursday then on Friday I had to have it towed to the dealer because all of the antifreeze was on yhe ground I guess there's a problem with the eco boost escapes I believe it has the same problem
Check engine light came on. Low on coolant. 2 days later low on coolant again. Engine needs replaced at 101,000 miles after faithful regular maintenance. Have read multiple reports from other owners of this same problem. This should be a recall! So unfair to pay so much for a new car then have to pay again at such low mileage. Will definitely consider another brand at next purchase. And just now the dealership said they can't even get a new engine and a rebuilt one will be $2,000 more than a new one. I am just sick over this !! Ford needs to do better!!
While driving the vehicle, I received a notice on the dash screen stating that the engine was overheated and to pull over as soon as possible. I followed the instructions (within 30 seconds) and shut the engine off but before I could exit the vehicle, there was a large amount smoke/steam coming from the engine area and it had also gotten into the inside of the vehicle. I began coughing and had a hard time catching my breath. I exited the vehicle. Once I was able, I raised the hood and found that the coolant reservoir was empty. I went up to the local parts store and purchased some coolant and once the engine had cooled off, I added it to the coolant tank. The temperature gauge returned to normal and I was able to drive it to my mechanic's shop. Upon inspection, it was found that the engine head was cracked and warped as well as the engine block. I will need to replace thye engine.
The contact owns a 2015 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle failed to accelerate properly. There were no warning lights illuminated; however, there was a message indicating that the 4WD was inoperable. The contact pulled over and had the vehicle towed to the dealer to be diagnosed. The contact was notified that there was coolant in cylinder #3, and that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 127,071.
- Denton, KY, USA
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The contact's daughter owns a 2015 Ford Escape. The contact stated that while her daughter was driving at various speeds, the vehicle hesitated and stalled while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The vehicle was first taken to an independent mechanic where a diagnostic test determined that coolant had leaked into the cylinder block. The manufacturer was notified of the failure and informed her that the vehicle needed to be diagnosed by an authorized Ford dealer. The vehicle was taken to the dealer and the diagnosis was confirmed. The contact was informed that the vehicle was not under recall or warranty. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 73,000.
https://www.motorbiscuit.com/avoid-ford-ecoboost-engine-all-cost/ Everything listed in this article happened to our Ford Escape From the EcoBoost, catalytic convertor, vacuum pump for the brakes, timing chain, head gasket, and main fuel line. We have paid over 6k to replace these parts. Only to be told the car needed a new PCM computer to run. We took the car to Thoroughbred Ford in Kansas City to replace the PCM, which the part itself cost us 1k. Ford replaced the PCM and the car still didn't work after more than one diagnostic test and another associated testing, they told us it wasn't a PCM problem at all, that in fact, the engine needs to be replaced. Meanwhile, Ford wants to charge us $2300, for a car that is known for having Ecoboost issues.
The temperature gauge pegged-out at FULL HOT in a matter of seconds, the engine overheated. The safety risk would be a seized or blown engine while driving. The problem was checked by two independent auto repair facilities and an authorized dealer service department. The authorized dealer representative said the vehicle had a "coolant invasion of the #1 cylinder. The car had a defective block so changing the head gasket was not recommended, replacing the engine was the prescribed fix. Each week for a period of three weeks the 'check engine' light came on. I went to my mechanic and he checked it out with his electronic engine diagnostic port, each time it showed that the #1 cylinder misfired. He could not find any reason/couldn't figure it out. The fourth week when the screen showed red when the engine overheated was the first time there was a light/warning other than the check engine. I immediately stopped, turned the engine off, opened the hood and notice the antifreeze reservoir was empty. Sharing this information helped my mechanic to piece the problem together and said the antifreeze was getting into cylinder #1and that I needed a head gasket, which was confirmed by another mechanic. They both recommended going to Ford for the work since they could get the part(s) quicker and perform the work more timely. Since Ford said the engine was defective then why doesn't Ford assist in the cost of repair and/or replacement?
The contact owns a 2015 Ford Escape. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated. The contact noticed that the coolant level was low. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced and there was coolant in cylinder #4. The vehicle was taken to an independent mechanic who stated there was oil in the turbo booster. The manufacturer was contacted and referred her to the NHTSA Hotline. The failure mileage was approximately 169,000.
The engine in the car has a cracked engine block. It first showed up as engine issues and the the spark plug could not be removed. The engine was reviewed by an independent garage and then a Ford Dealership and was verified as a cracked engine block that was allowed coolant into the cylinders. The dealership has another escape in with the same problem. We have been told that the VIN number does not indicate this engine as an issue, but it is as the block is cracked. The independent shop told us that the issue is a manufacturing defect in the block due to a soft material used in creating the engine. Once the engine light came on we brought the car to the shop and it was diagnosed as an issue. The car sat at the Ford dealership for 3 months and we were told the engine was on backorder and corporate was giving us the run around that the engine kept get putting on backorder. We are very frustrated with Ford as they are not stepping up to the problem with a manufacturing defect.
Vehicle while driving seemed to not shift gears properly.took to dealer 4 months after purchased.they said could not find anything.but did find coolant hose needed replaced.i paid for that.still had the same problem.took vehicle to second dealer found turbo boost loosing power.they fixed that I paid for but still not shifting properly.now my engine started knocking I took to mechanic he said it's the transmission and now the engine block cracked where it connects to transmission.i feel this shifting issue has caused engine issues.ford will not help me.
Was driving and came to a stop and vehicle said transmission not in park and shut off. Tried to restart and it did even attempt to turn over so I was stuck in the lane of traffic on the road.
Vehicle had a new Ford manufactured motor put in, while driving since the new motor was put in, it developed a knock and at one point started smoking. Luckily we were in town and at a lower speed we were able to pull into a parking lot and turn it off. We were unable to tell where the smoke was coming from. The car has been at the shop for a month and we were notified that the engine had failed again with less than 10,000 miles on it.
I had to replace my transmission in August of 2020 due to brushes being missing or not functioning properly. The 1st and 5th gears were completely destroyed in my transmission and led my car to completely not running and having to be towed.
While driving, the vehicle-??s transmission starting coming out of gear, then lose of power, go back into gear for a moment, then go out of gear causing coasting and lose maneuverability. After being shut down immediately and towed to a mechanic, diagnostic is transmission out for some reason and misfires in two cylinders. Vehicle has less than 80K miles. Can-??t really tell as the digital screen also went out. Vehicle has had regular service by a Ford dealership.
My car has never been able to pick up speed when I need to accelerate onto the highway. It takes much longer to gain speed than much older cars I've had like the 89 Silverado or 2001 Durango. I will Floor the gas to gain acceleration, and it's like I was still pushing the gas for 30 to 40 mph. It's like the car has to think for awhile. Then it will shoot up with a large jerk. The car has done this sine 30k miles in Jan. 2018. I've almost been hit several times merging onto the highway
After fueling it would sputter and almost turn off while stopped at traffic lights. March 11 2021 engine light came on and it did turn off while at traffic light. Took to mechanic diagnostic reading was purge valve. 11 months later engine light is back on and diagnostic reading was purge valve
I learned last week that the vehicle that I lease (it's actually a car subscription) from SwingleCollins & Associates ([XXX], CISR, COMMERCIAL ACCOUNT MANAGER, [XXX], O [XXX] | F [XXX] ) has been recalled after entering the VIN # for my vehicle. I immediately contacted the vehicle owner (i.e. SwindleCollins) to alert them that the vehicle had been recalled and is not safe. While it appears the manufacturer of the vehicle, Ford, does not currently have parts to repair the vehicle, SwindleCollins has refused to replace my vehicle until such parts are available from the manufacturer. This puts me and my passengers at risks and seems in violation of the contract and I would like to therefore report the incident. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- San Francisco, CA, USA