This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Escape. The contact stated that the handle for the hatchback fractured without warning. The vehicle was not diagnosed or repaired. On another occasion, the vehicle failed to shut off without warning. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the ignition module needed to be replaced. The vehicle was not repaired. The contact also received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 42,000. VIN tool confirms parts not available.
- Winnebago, IL, USA
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- Winnebago, IL, USA