This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle white smoke was present coming from the exhaust pipes. The vehicle was taken to the local dealer bob moore Ford (8948 S. I-35 service rd. Oklahoma city) who indicated that no coolant was present in the coolant container and the engine would need to be removed to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 92,000.
- Oklahoma City, OK, USA
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- Oklahoma City, OK, USA