If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Air Bags — Frontal — Sensor/Control Module-Inactive
Air Bags — Side/Window

Summary

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Actions

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

Documents (12)

• Recall Acknowledgement
• Owner Notification Letter(Part 577)
• Defect Notice(Part 573)
• Recall Quarterly Report 2014-Q4
• Quarterly Performance Report
• Manufacturer Notices(to Dealers,etc)
• Recall Quarterly Report - 2015-Q1
• Recall Quarterly Report - 2015-Q2
• Recall Quarterly Report - 2015-Q3
• Renotification Notice
• Renotification Notice
• ISSUED Renotification Notice

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