CarComplaints.com Notes: The top problem trend for the 2014 Escape is transmission failure at around 70k miles.
This is relatively low mileage for an expensive transmission failure ($4,500 average to fix), but unless the trend becomes more established, we are only awarding the 2014 Escape our "Beware of the Clunker" badge for now.
10.0
really awful
Crashes / Fires:
3 / 13
Injuries / Deaths:
2 / 0
Average Mileage:
40,584 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the vehicle unintendedly decelerated to 30 MPH. The check engine warning light and an unknown sensor warning light were illuminated. The contact veered to the side of the road. The contact stated that he turned off and restarted the vehicle and was able to continue driving. The contact stated that the failure recurred while driving the following day, and the vehicle decelerated from 65 MPH to 10 MPH, nearly causing a semi-truck to crash into the vehicle. The contact was able to veer to the side of the road and turned off the vehicle for 15 minutes. The contact stated that he restarted the vehicle, activated the hazard lights, and continued driving at 40-50 MPH. The contact stated that the failure mostly occurred while driving and exceeding 60 MPH. The vehicle was taken to the dealer to be inspected. The dealer determined that an unknown sensor had failed, and the failure was related to NHTSA Campaign Number: 14V495000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered due to the VIN. The failure mileage was approximately 125,000.
2014 Ford Escape Power Steering failure while on the interstate in fast moving and heavy traffic. Almost caused a pile up and barely got out of the way of a semi truck going 70 or more mph to the safety of the edge of interstate. The power steering had been working fine. Until a couple days prior to the incident, I cranked it up and it seemed like it was in manual steering mode. I cut it off re cranked it and it was fine. So i thought just a randon glitch when starting it. Always loved and relied and trusted ford vehicles until the incident on the interstate. I got it off the interstate cut it off and started it again, it was no longer power steering and felt it was in manual steering mode all the way on the back roads getting it home. I contacted Ford and told them of the problem, they instantly said they had repared vehicles and also numerous complaints on this problem and that there was not a recall on it, only on vehicles up to 2012. Then after further research I found tons of folks who were experiencing the same problem and some in the process of lawsuits or in process of filing one against Ford for the problem. I ask on line and researched others complaints about their experience, for some it was just the battery, so I replaced it with a new battery, it was not the problem and soon after had someone put a scanner on it and it shows the electric steering rack as the error. the dealership when called about the part stated that Ford had several problems with the steering part, that the system had a faulty boot which would allow water to get into the electric steering component and basically fry the board. The solution Ford has for it is not to do anything about it in numerous vehicles having the same faulty parts is to sell you a corrected part and charge you around $4000/labor" Really? You are getting sued and you are telling others to repair it with another probably faulty part again? Should I sue for the repairs? Can they be forced to recall"
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was idling, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle while depressing the accelerator pedal. The check engine warning light was illuminated. The contact became aware of NHTSA Campaign Numbers: 14V495000 (Electrical System) and 15V005000 (Fuel System, Gasoline) however, the VIN was not included in the recalls. The failure persisted and occurred more frequently. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injector line had failed as well as there was a wiring failure causing the battery and engine to engage or disengage unintentionally by the driver. The alternator and battery had been replaced; however, a third repair had not been completed. The manufacturer was made aware of the failure where it was confirmed that the failure was related but was not included in the recall with the NHTSA Campaign Number: 14V495000 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 65,000.
My car has 15 recalls. I was only notified of 2. According to one of the letters I received It states that repairs were done but not completed and that is a lie. I have never had any recall work done, mainly because the first letter said they didn't have parts. I was only made aware of the latest 2 and no work has ever been done that I am aware of nor have I ever been notified until recently. So why are they saying work was done when I know it wasn't" One of the recalls says my car should not be driven for safety reasons. How can they be trusted? I know the repairs were not done even though the letter says it has been done. How can they claim it was fixed, when I know for a fact it wasn't. What can I do to prove they are lying? Shouldn't there be records" I would love to see these records. My name is [XXX] [XXX]. or [XXX]. My car is a 2014 ford escape. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My instrument cluster/panel went out on my car. I know I have a 2014 but my car only has 89,000 miles on it. I cannot imagine that something as important as an instrument cluster/panel was made to last under 100,000 miles let alone ever. So I looked for a recall and was excited to know that I would not have to pay for such an expensive repair. It was short lived however when I realized that my vehicle having a manufacture date of 02/12/2014 was not included in the recall which is for May 2014 - July 2015. Seriously this is unbelievable to me. I had to pay $1,130.18 to fix this and I can't believe that others have not had the same problem.
This vehicle was purchased by an -??Authorized Dealer -?? on August 31st 2023. I was unaware of the many issues that this vehicle had. Within the first few hours of driving off the lot in this car, I put the car in reverse and for one the back up camera stalled, secondly, a message appeared stating the camera is unavailable and for me to contact the dealer. Well I did, I contacted Five Star Ford and was told $165 just for a diagnostic. Additionally, I was driving on the highway Sept. 9th and the car just began to lose power. I literally was pedal to the metal trying to get home in hopes that this vehicle didn-??t give out on me. Shortly after that, the check engine light came on and as I accelerated, this rough noise seemed as though it was getting louder and louder. Last but not least, this car drinks gas likes it-??s going out of style. The overall mileage is bogus. According to the odometer after having this car for 11 days, I had supposedly put 1,000 miles on this vehicle!!!! That-??s absurd to me!! I haven-??t been out of the town or anything. I-??ve watched the odometer jump from 120812 to 120837 after only traveling about 2 and half miles. Like what-??s going on with this these faulty transmissions in these cars, FORD! What are you doing about it"?? People work hard to purchase a car for them and their family. Why make our lives more difficult with these faulty vehicles?"!!
When driving vehicle on highway it slows down then have to push on gas pedal to exelarate like it sputters then shuts off. Dashboard says Engine Failure park vehicle immediately very frustrating!! I-??m about to file a lawsuit if this doesn-??t get taken care of!
The contact-??s mother owns a 2014 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V413000 (Power Train) however, the contact stated that upon taking the vehicle for the recall repair, while driving at an undisclosed speed, the speedometer failed to display an accurate reading and remained at 0. Several unknown warning lights started flashing. The contact then stated that the electrical system started to malfunction, and the warning lights remained illuminated. The contact stated that he veered off the road to park the vehicle and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed by the mechanic that the diagnostic result indicated several unknown failures, and it was suggested that the vehicle be taken to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed that the ABS, the ABS module, and the battery voltage had failed. The vehicle had not yet been repaired and remained with the dealer. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 53,000.
Back up camera at times is showing upside down view, sometime squiggle lines, and sometime a message that reads camera not available. I have become used to using the camera and rely on it for backing up in in parking lots and such. I grew up using the mirrors and can still do that but the camera give extra security. My vehicle has about $78,000, the camera should not be acting up. I have taken it to the local dealer and got a large quote to replace it. I did see on the news last night about a recall on this issue, but my year model was not included. This started about eight months ago. I had no idea I could file a complaint until today after calling Ford directly and being transferred to National Highway Safety Division. I am always available if someone want to inspect my vehicle. I don't drive much, as you can tell a 2014 with 78,000 miles, but when I do i like to feel like I can rely on the safety features of my vehicle.,
Amongst SEVERAL problems with this vehicle, it often slips out of gear while driving. Which has caused me to have to stop in the middle of the lane. It has had multiple mega fuses go out. It will often say -??power steering fault-?? and then the message will go away. I am genuinely scared to drive this vehicle because I never know when the power system is going to go out. I have always stayed up to date on maintenance and it has less than 90k on miles. I do not understand why this has not been pulled off the market. It seems like all the escapes before mine were pulled for the same issues.
The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. Please make ford do something about the steering issues on these vehicles. These escapes are too dangerous to drive.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the instrument panel cluster started to malfunction. Additionally, the contact stated that the audio panel, the radio, and the hands-free communication device failed to operate as designed. The dealer was notified of the failure and the contact was informed that the APIM may need to be repaired however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 97,000.
The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.
Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.
The contact owns a 2014 Ford Escape. The contact stated that upon attempting to turn off the vehicle, the START/STOP button was pressed but the vehicle failed to respond. The contact stated that the instrument panel turned off however, the engine was still running. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the engine continued to run for two hours. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle failed to start. The contact was able to jumpstart the vehicle; however, the failure had been reoccurring. The contact stated that the failure persisted moments after jumpstarting the vehicle. The contact stated that the battery was replaced with the assistance of her cousin; however, the failure persisted. The vehicle had to be towed several times due to the failure. The anti-theft warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.
The contact owns a 2014 Ford Escape. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. The battery was later replaced but the failure reoccurred. The vehicle was taken to the local dealer who indicated that the failure was due to an unspecified electrical failure and advised that the vehicle be serviced at an authorized Ford dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
A D V E R T I S E M E N T S
- Daytona Beach, FL, USA