The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 20 mph going down a hill with the brakes engaged, the brake pedal went to the floor and failed to respond without warning. The vehicle crashed into a granite wall and rolled over landing in an upright position. The contact mentioned that only the side airbags deployed. No police report was filed. The contact was sore but did not seek medical attention. The vehicle had not been removed from the property. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000.

- Canon City, CO, USA

The vehicle brakes had been making a grinding noise, specifically while backing up. After a trip to the dealer they stated there were no issues. A few month later (at night) the vehicles brakes became grabby, grinding, and squealing, causing the ABS system to activate thinking the vehicle tires were locked up and sliding. The vehicle then slid off the road. I inspected the brakes the following morning and found that rotors were heavily damaged with gouges and grooves. They looked as though they had 60K miles on them in-lieu-of the actual 11,454, and as though the pads were worn and had damaged the rotors. The pads actually showed little to no wear however the rotors had severe premature damage. The dealer reluctantly changed the rotors and pads. This seems to me to be either an engineering issue or bad parts, resulting in premature parts failure. This issue can lead to brake failure and a catastrophic accident.

- Bluefield, WV, USA

A warning message came on saying that the brake fluid was low, and that I needed to take the car to a dealer. I drove home, a short distance, and decided to check the fluid myself. When I opened the hood I found the brake fluid reservoir sitting on top of the engine tipped down so that fluid was not available to the brake lines. There was some fluid left but most had been lost. The warning came on within a few 100 yards of my home, if I had been on a trip or at highway speeds this could have been very bad. The car will go to a dealership tomorrow.

- Milford, MI, USA

Car is for my wife's usage mainly. I drove the car a few days later and noticed that the brake pedal is: Too high, (too close to driver's reach (foot), to small ant too close to the accelerator pedal. When you shift your right foot from acceleration to braking, I touch the side of the brake rubber pad many times and need to make sure I am fully on the brake pad. The previous car was a 2012 Ford Escape. No problems like this. We had many other vehicles and never had this situation. I am 5' 10" 175 lbs., and never drive close to the steering wheel. I have called Ford M. C. and no help or concern. The selling dealer says that they can not do anything....I am firmly convinced that the car designers can make a quick change to correct this problem. How many accidents could be prevented ? other persons agree with this problem.[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tamp, FL, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 45 mph the vehicle would make a grinding noise whenever the brakes were engaged. The contact stated that when the engine warm the noise would stop. The vehicle was taken to the dealer where the technician stated that the vehicle was functioning as designed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 200. The current mileage was 6,352.

- Waukesha, WI, USA

Picked up 2014 Ford Escape 1.6 ecoboost- October 2013- engine RPM' S rev to 3-4 for no reason - sporadically- when remote started, and when electric starting car. Brakes loud whistling noises- comes and goes- auto lift gate opens half way sometimes, closes on you when your loading things sometimes, rear door behind driver -child locks on- cant turn off- passenger cant get out of that side of car- no heat! temp gauge jumps from C to H then back to C. no heat in car even after remote starting vehicle 2-3 times and letting it run- car is ice cold inside. Defrost don't work unless on max defrost and on hi - blower doesn't seem to blow anything - when put on defrost and feet it blows out vents instead. Due to no heat inside vehicle. Freeze every day driving to work.. by the time I get to work it finally heats up- approx. 20 min drive. Pulled in driveway from work- 20 min drive and car was overheating- buffalo NY - taking car in today with list of issues.

- Hamburg, NY, USA