The contact owns a 2014 Ford Escape. The contact stated that the rear driver's side door failed to open from inside and from outside the vehicle. The vehicle was taken to the dealer, where the bottom center door panel retainer was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

- Potosi, WI, USA

The contact's daughter owns a 2014 Ford Escape. The contact stated after her daughter had driven and parked the vehicle, the vehicle started overheating and there was steam coming from the cowl. There was no warning light illuminated. The vehicle was taken to two different independent mechanics, where the vehicle was inspected, but the cause of the failure could not be determined. The coolant bypass was replaced; however, the failure persisted. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not diagnosed nor repaired. Additionally, the contact stated that the front driver's side door failed to close securely. The contact stated that the latch needed to be pushed manually in order to lock the door. The contact related the failure to NHTSA Campaign Number: 20V331000(Latches/Locks/Linkages); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 85,000.

- Dracut, MA, USA

The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the passenger attempted to open the front passenger-??s side door and after the door was unlocked, the outside door handle detached. The contact stated that the door latch was causing an issue with the inside passenger-??s side door handle. The vehicle was previously repaired under recall. The contact stated that immediately after the first recall repair was performed the failure occurred. The vehicle was inspected by an independent mechanic and the contact was informed that the door latches needed to be replaced. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 105,000.

- Owensboro, KY, USA

The door latch was fixed about 2 years ago at the Ford dealer in Lewisville Tx due to a recall, now the door latch is broken again and according to them, they can't replace it again because it was done already. But I read that some were not placed properly. I would like report this as a safety issue, so it can be reconsider the recall to be open again. Thank you!

- The Colony, TX, USA

2014 Ford Escape. Consumer writes in regard to parts being unavailable to perform safety recall.

- Elysburg, PA, USA

The contact owns a 2014 Ford Escape. The contact stated that the rear passenger-??s side door could not be opened from the inside and would only open from the outside when aggressively pulled. The contact then received notification of NHTSA Campaign Number: 20V331000 (Latches/ Locks/Linkages) which the contact linked to the failure. The contact took the vehicle to the dealer where she was informed that the recall could not be serviced due to the numbers on her door not matching the numbers on the recall. The contact was informed that the dealer would contact the manufacturer about the failure; however, the contact had not yet received a response from the dealer. The contact took the vehicle back to the dealer twice and was denied service both times. The contact then called the manufacturer who referred her to NHTSA for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 60,000.

- Bradenton, FL, USA

While driving on HWY 65-N, the interior lights came on and on the LCD we got a warning sound & message saying that the rear left door was open !!, we panic b/c our dog was in the back seat, we thought that he had open it, we rushed to the stop on the side of the hwy, we try, and try to closed the door, it never latched, we had to "secure" the door with my belt. very scary and dangerous situation. never got a warning about it; we went directly to the dealer that we bought it from, they inspected the problem, and said that we had to pay for the repair... why?

- Borden, IN, USA

Had a child in car seat when the passenger door opened thank goodness I was in driveway. I have a door that does not close due to the recall latch and part is on back order. NO ETA from local Ford company. In the meantime door does not close and I-??m left waiting for who knows how long for the parts to arrive for a recall that Ford has been aware of for years.

- Austin, TX, USA

The contact owns a 2014 Ford Escape. The contact stated that the door clips that held the door panels together were fractured. The failure of the interior rear passenger's side door panel caused the door to not be able to be opened. The contact mentioned the rear driver's side door panel also failed to unlock intermittent. The vehicle was taken to chalmers Ford (2500 rio rancho blvd SE, rio rancho, nm 87124, (505) 897-2500) where the vehicle was diagnosed and it was determined that the door clips needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 98,940.

- Albuquerque, NJ, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 20 mph, the rear passenger's side door opened inadvertently. The contact stated that the door ajar warning light was illuminated. The contact parked on the side of the roadway and used the seat belt to secure the rear passenger's side door. The vehicle was taken to the local dealer - randall reed's park cities Ford of dallas (3333 inwood rd, dallas, tx 75235; (214) 296-4416) and was informed that all four door latches needed to be replaced. The contact was unaware which door latches were replaced. The VIN was associated with NHTSA campaign number: 20V331000 (latches/locks/linkages). The manufacturer had not been informed of failure. The failure mileage was unknown.

- Dallas, TX, USA

The contact owns a 2014 Ford Escape. The contact stated that the rear driver's side door failed to latch securely. The contact called beach Ford located at 2717 Virginia beach blvd, Virginia beach, va 23452 (757)486-2718) and was informed that the vehicle was not subjected to a recall. The contact also called the cavalier Ford 1515 S military hwy, chesapeake, va 23320, (757-424-6640) and was provided similar information. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 127,500.

- Virginia Beach, VA, USA

The contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 45 mph, the rear driver's side door failed to remain closed. The contact mentioned that the door failed to lock from the inside of the vehicle manually or when using the keyfob. The contact called O.C. welch Ford (4920 independence blvd, hardeeville, SC 29927, (843) 288-0100) and informed the dealer of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 130,000.

- Bluffton, SC, USA

The contact owns a 2014 Ford Escape. The contact took the vehicle to gus machado Ford of kendall (15551 S dixie hwy, miami, fl 33157, (305) 238-9211) to be repaired per an unknown recall regarding the door latch. The initial repair took place in January of 2018 and recurred on October 1, 2019. When the failure recurred, the vehicle was taken to another unknown dealer where the contact was informed that since the recall repair was already performed once, they would not repair it again at no cost to the contact. The manufacturer was called and referred the contact to NHTSA. The failure mileage was 42,000.

- Melbourne Beach, FL, USA

The contact owns a 2014 Ford Escape. While reversing out of the driveway, the rear driver's door swung open. The contact stopped, exited the vehicle, and attempted to close the door; however, it would not latch. The contact stated that the same failure occurred in October of 2018 to the rear passenger door. The contact scheduled an appointment with mcree Ford (2800 gulf freeway, dickinson, tx 77539) to have the vehicle diagnosed and repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.

- Hitchcock, TX, USA

The contact owns a 2014 Ford Escape. The contact stated that after the vehicle was repaired per an unknown recall by hacienda Ford (3010 West university dr, edinburg, tx 78539, (956) 383-1615), the rear driver's side door latch failed to secure inside and outside the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.

- San Isidro, TX, USA

The contact owns a 2014 Ford Escape. The contact stated that the front driver side door latch failed and the door would not remain closed. The manufacturer was not notified of the failure. The local dealer (bolton Ford, 1500 E. college St., lake charles, la) was contacted in reference to the failure, but the vehicle was not diagnosed or repaired. The contact indicated that the vehicle was serviced for the same failure per NHTSA campaign number: 14V239000 (structure) in August of 2017. The failure mileage was 105,000.

- Kinder, LA, USA

The contact owns a 2014 Ford Escape. While driving approximately 10 mph, the rear driver's side door opened and the contact was ejected from the vehicle as the driver was making a right turn. The contact stated that the failure occurred without warning. In addition, the contact was not wearing a seat belt and sustained injuries to the left forefinger, both legs, the right calf, the right knee, and significant bruising and pain to the back. Medical attention was required. A dealer was not contacted about the failure. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was 4,000.

- Grand Forks, ND, USA

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign numbers: 17V209000 (engine) and 16V643000 (latches/locks/linkages:doors:latch). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that parts would not be available for NHTSA campaign number: 17V209000 until October. The contact was placed on a waiting list for NHTSA campaign number 16V643000. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rolla, MO, USA

The contact owns a 2014 Ford Escape. When the contact attempted to close the front passenger door, the latch failed. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was made aware of the failure. The part for the repair would not be available until the second quarter of 2017. The failure mileage was approximately 115,000.

- New Plymouth, OH, USA

The contact owns a 2014 Ford Escape. While making a right turn up a hill, the front driver side door opened independently without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was 47,000. VIN tool confirms parts not available.

- West Newton, PA, USA