CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
Took car in once before this complaining about the right rear wheel was noisy. Was told it was tire noise on the road. Told them they were nuts. Took car in again and pitched a fit until the dealership owner came out to see what was going on. Ended up going on test drive with service manager and salesman who sold me this heap. Barely got going down the road when service mgr says that's a bad wheel bearing. REALLY! They replaced the right rear wheel hub/bearing assembly. Can't wait until I can trade this thing off. I am sure glad I bought an after market warranty on this thing. The warranty cost me $2200.00 but has paid out over $3200.00 in claims. This Escape is a big piece of junk.
A D V E R T I S E M E N T S
Took car in once before this complaining about the right rear wheel was noisy. Was told it was tire noise on the road. Told them they were nuts. Took car in again and pitched a fit until the dealership owner came out to see what was going on. Ended up going on test drive with service manager and salesman who sold me this heap. Barely got going down the road when service mgr says that's a bad wheel bearing. REALLY! They replaced the right rear wheel hub/bearing assembly. Can't wait until I can trade this thing off. I am sure glad I bought an after market warranty on this thing. The warranty cost me $2200.00 but has paid out over $3200.00 in claims. This Escape is a big piece of junk.
- grogman33, Hutchinson, US