CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
3 / 8
Injuries / Deaths:
6 / 0
Average Mileage:
54,855 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Coolant leaked into the engine and cracked the engine blocks back in July of 2017. The engine was replaced. March 5th 2018 the check engine light came on again. This time, the code is for a coolant bypass valve that they're not covering under warranty. We missed the recall by 10 days production date. This part was recalled for a reason and our car should be incorporated into that recall despite the production date.
Fire hazard. I heard strange vibrating sounds inside the cabin. From the outside I noticed a piece of aluminum touching the ground. This turned out to be the catalytic converter heat shield that become completely unwrapped. The flimsy heat shield is made of fiber glass insulation and aluminum foil. The catalytic converter is exposed now to the floor and can start the carpet fire inside the car. This issue was known in 2014 and car magazines reported then that this will be addressed by Ford, but Ford decided not to issue recall.
My wife was driving down the road and all of the sudden the car felt like it was losing power and the service engine light came on and she noticed smoke coming out of the hood. She immediately pulled over and turned off the ignition. Smoke started filling the car so she and our daughter evacuated the car. This car caught fire and burned to the ground. She received a recall notice for a door latch but never for an engine fire.
Engine coolant was leaking months after I purchased this vehicle new.kept getting engine coolant low.Ford could not duplicate issue several other times I took it in same issue Dec 2016 they said they fixed. Issue again December 2017 saying now it is part cv6Z 18472-S and on a month back order. This issue with engine coolant going on since almost day 1 and each time they find a different issue to fix never resolving issue. Now this part on a month back order
The vehicle was purchased September 19, 2017. It was a used vehicle with less than 65K miles. On January 5, 2018, I received a low coolant warning. I checked the reservoir and noticed substantial coolant depleted. The reservoir was replenished with coolant. On January 11, 2018, upon parking the vehicle, I noticed a strong coolant odor. Upon checking the reservoir, the level was ok! I became aware on January 6, 2018, that there is an upcoming Ford recall regarding coolant issue.
- Philadelphia, PA, USA
Search CarComplaints.com for these popular complaint phrases...
Strong exhaust odor inside of vehicle causing head aches and nausea with light headedness. Dealership sais they don't smell anything but me and my passengers definitly do.
A couple days ago my check engine light came on when I started my car and I found out my PCV valve needed replaced. I was reading online and I saw that there was a recall on the 2013 Ford Escapes because of coolant problems.
My antifreeze has been leaking and it's worse when it's cold out. My mechanic didnt see anything wrong when he took all quick look.. and the plan is to have a much better look here in 7 days. I have noticed that ever since the weather has gotten colder... it leaks faster... like I have to refill it every 24 hours. When I was getting my oil changed..the service worker said his wife had the same problem and there was a recall on 2013 for antifreeze sensor malfunction... but when I enter my bin number it is not included in the recall. I noticed this at the end of the winter last winter... and it wasn't too bad until about 30 days ago the temperature got significantly colder and it real bad now and costs slot to keep up on antifreeze. Please get in touch with me if you need my VIN number. Thanks.
The vehicle will shutdown during operation and lose electrical power. This has occurred 3 times over the last year. The vehicle's ECU will show overheating and engine overheating during operation and shutdown. The dtc have been checked and cleared several times with no answers for the issues.
Winshield wipers getting stuck and misalligned while I was driving in the rain and almost had an accident. I noticed the passenger one wants to work but the friver side just got stuck on the upright posititon and when I put it down it off throws the alligment and will not let the passenger side move either
I was going down the road, my battery light came on then my engine light came on then it started beeping and said my engine was over heating. Got pulled over and had to get it towed. Car would start but would not move. Mechanic told me the water pump locked up and broke a belt. I have read numerous comments of people that this has happened to. There should be a recall on this
Takata recall: Engine light on message engine failure!!! kit-term ab part # 3U2Z.14A088 part $17.40 wire $1.74 labor $558 total at Ford dealership $577.14 + $99 to run the test! there are a lot of complaints on this problem and needs to be a recall. Ford needs to deal with this issue. It's a faulty part. I took it in right away as you should with any engine light. The light came on when I started it one day and only drove it to dealership.
First incident: August 3rd 2016 while driving 50mph car displayed a engine overheating warning message and slowed down as I pulled off the road. After a few minutes I was able to drive again and the message did not reappear, the check engine light was on. I took the car to kearney person Ford 7303 clairemont mesa blvd san diego, ca 92111 they told me they couldn't find anything wrong and turned the check engine light off. Second incident: Driving to work earlier this year 2017 I got the same message that my engine coolant was low, and to slow down because of critical overheating, even though I had just had the car serviced for a regular maintenance check, once again at kearny person Ford. I was driving normally on a road at around 30-40mph but accelerating when the message popped up. I refiled the coolant as the check engine light did not turn on. Third incident: This was the most dangerous time. Critical engine overheating message and low coolant message popped up without warning while driving up hill in traffic going about 20mph on the I-5S at the in California grapevine. The engine nearly shut off and limped on just a couple cylinders as I tried to get to the shoulder. Smoke was coming out from under the hood and the engine was hot. It all happened immediately and without warning, the temp gauge was normal and then bam! overheated with warning messages crippling the car. Driving slowly but the weather was hot it was nearly 110 degrees outside. Seems super dangerous. Because of the lack of warning when these incidents happen. The way that the coolant just disappears, and the smoke and chance of fire.
My transmission failed in June, it was rebuilt and has already started to shift hard. So, once again back in the shop. The A/C has been acting funny. The rear vents barely work, blend door doesnt engage properly. Dealer has another vehicle identical to mine and it does the same thing.
NHTSA site and checked VIN to see if recall on my vehicle and there was one 9/16 for door latch. I never received contact about the recall. Just found this out today 7/28/17 by looking for myself.
Recall # 12M02 protocol interface module apim doesn't work all the time. Navigation backup review doesn't work all the time. Protocol interface module apim #12M02 recall. Recall # 14N02 needs to be checked. Backup review on the navigation doesn't work.
This vehicle has some sort of a coolant issue.I have been plague with this at least 4 times, it notifies the engine that it is running hot and then it goes into a limp mode phase in which it stops running.it has done this on the express way while I was on my way to work, two times on the neighbor street and my driveway, ,,each time on my way to work.when this happens the vehicle shuts down and it takes 8hrs for the vehicle to unlock before anyone can work on it.it is now at the Ford dealership in which it is awaiting repairs for the same problem.however now the dealership is telling us, my wife and I that they may have to break the whole engine down in order to find whats wrong with vehicle.my question is why do we have to pay for something that should have been done at first?
April 2015 Ford bagan recalling vehicles for door latch problems. In the intervening 2+ years, Ford has, multiple times, expanded the number and models of vehicles included in the recall. August 2016, is was publicly announced (autoweek.com/article/recalls/Ford-recalls-830000-cars-door-latch-issue) my 2013 Escape was included in the recall. Mid-August 2016, my left passenger door latch broke. Had to tie both back doors closed with rope. September 2, 2016 that Ford acknowledged my vehicle was included in the recall and an official recall notice (see attached). To date, Ford is not able to satisfy the recall action due to lack of parts. This is unacceptable and is allowing unsafe vehicles to be operated on american roadways without remedy.
A D V E R T I S E M E N T S
- Darlington, PA, USA