CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had several problems with this vehicle aside from the official recalls issued on my specific car. Started losing coolant. Would stall after starting and sluggish during acceleration. Took to dealership were I was told I needed a new fuel pressure sensor and battery. (no mention of coolant leak until I pushed further) new parts cost me nearly $600 and I was then told that I needed a new cylinder head (that was causing coolant leak). Price for new cylinder head upwards of $3000 (out of warranty by 4000 miles). I took the car from the dealership without cylinder head repair. Still stalling after started and sluggish during acceleration even tho fuel pressure sensor was supposed to be the problem. A few weeks later the car started to smell like gas while I was driving. Discovered a cracked fuel line spraying into engine compartment. Called Ford because this issue is part of a recall. They informed me that it was not for my vehicle but if they decided to include it later I would be reimbursed for the repair. Lastly, I was driving the car when I heard an odd metal on metal type of noise. I stopped at a light and the car shut off. No warning lights on the dash to tell me what might be the problem. Pushed the car into a parking and discovered that it had a blown head gasket and oil in the water and a different part of gas line had cracked spraying fuel into the engine compartment again. This car never once overheated so there is no reason it should have a blown head gasket. So now the car is not quite 4 years old and not drivable.
- Naples, FL, USA
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- Naples, FL, USA