CarComplaints.com Notes: The 2013 Ford Escape has been in the news quite a bit and for all the wrong reasons. Within a few months of its release the SUV was recalled three times, twice because of engine fires.
In July 2012, due to a fuel line that could split and leak, Ford told owners to park their cars because even driving to the dealership for repairs was deemed too dangerous. Instead, in a somewhat unprecedented move, Ford sent tow trucks to pick up the affected vehicles and handed out rental cars while the owners waited for repairs.
A few months later the Escape was recalled again because antifreeze could leak out onto the engine due to a freeze plug becoming dislodged. As the coolant hit the hot engine there was, once again, a threat for fire.
The 2013 is the first model year of the Escape's 3rd generation and proves once again that you want to avoid the first model year when at all possible.
10.0
really awful
Crashes / Fires:
1 / 12
Injuries / Deaths:
3 / 0
Average Mileage:
58,753 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving my 2013 Ford Escape sel with only 52000 miles on it home from shopping in reno, Nevada. I was in washoe valley, nv when I though the high winds were keeping my car from speeding up, when I could not accelerate I pulled to the slow lane and then onto the shoulder. I put the car in park and look at my dash to see if I was overheating or any other issues were apparent. My dash showed nothing wrong at all. No lights or warnings of any kind. The gages were all running normal. I put my car in park and within a second or two a large very black billow of smoke came up back part of the engine nearest to he drivers side window. Then second later larger fire flames came right behind it that went over the top of my car. My car went up in flames in just moments. I had to jump from the burning car to safely.
The contact owns a 2013 Ford Escape. The contact stated that the vehicle stalled randomly several times while in motion. While making a turn, the failure progressed. The vehicle was tested for the dtc by an independent source. In addition, an independent mechanic diagnosed that the fuel line pressure sensor needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer excluded the vehicle from a manufacturer recall with no solution other than to have a dealer diagnose the vehicle. The VIN was not available. The approximate failure mileage was 36,000.
While driving my vechicle will stall go dead also when I start it it's like not getting gas when I'm driving down the road it just stalls in the middle of traffic for it to be a 2013 I've had lots of issues / recalls on what was a new vechicle.
Traveling at 45 mph stopped to make a right turn and the engine stalled for around the 6th time in the last month. The car is hard starting after this happens. The is a loud noise coming from the gas tank. Been checked out by independent mechanic and cant duplicate because no check engine light comes on. Talks to Ford service and they say nothing unless it throws a code. Very worried that this will cause a major accident in the future.
Vehicle stalls out when accelerating after starting and also when accelerating in highway driving. Recently in heavy traffic. Barely avoided accident. Have to shut off and restart. Local dealer is servicing fuel system at this time.the service rep stated that it could be a fuel sensor. Researched online and found same/similar problems with this make, model and year. Vehicle just serviced on 11/21/2016. Odometer 67,762..
- Conover, NC, USA
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The contact owns a 2013 Ford Escape. While driving 55 mph, the vehicle stalled and the battery warning sensor illuminated. In addition, the contact heard an abnormal sound coming from the fuel tank. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. Updated 01/12/2017 consumer stated while driving they hear a loud noise or humming from the right side of the car around the gas tank traveling at speeds between 45 to 60 mph and when they come to a stop the car stalls and the oil and battery light comes on. Updated 7/10/18
The contact owns a 2013 Ford Escape. The contact stated that the vehicle randomly hesitated and stalled several times without warning. The dealer was unable to replicate and diagnose the failure, so the condition continued. The vehicle was later taken back to the dealer who indicated that the fuel canister and line assembly needed to be replaced. The parts were replaced by an independent mechanic, but the failure recurred. The manufacturer stated that they would investigate the failure. The contact was waiting for a solution from the manufacturer. The failure mileage was not available.
Engine fault service now light comes on frequently. Dealership replace map sensor. Worked for one week. Continues to happen which causes car to hesitate and stall. Garage says I have to drive it there when message comes on without shutting it off as the code clears upon shut down. Impossible to continue to drive a stalling car on the freeway to the garage. Now the computer screen above the steeing wheel went out. Less than 40,000 miles on the car. Fault message occurs when starting the car. Continues to happen.
Since January 18, my car has stalled many time while driving, has been to the dealership six times, not fixed, always unable to replicate. It has now been there for a week, trying to replicate the stalling. It has stalled while diving out of my driveway, on side streets, and twice on the highway. No engine lights go on, it just stalls. The radiator, the map sensor and now the battery have been replaced, still no fix. The water pump was replaced after a recall in 2014 after overheating and coolant leaks.
My car is a 2013 Escape and since I took it to service and to fix one recall that was causing my car to overheat and shut off engine 1.- (recall no. 13S12) risk of localized overheating of the enginecylinder head that may lead to oil leak filters. And.some other recalls, like 2.- (recall no. 13Y03 fuel line jumper), 3.-(recall no. 14so4 reprogram restrains control), and 4.-(recal no.14S03 exterior door handle) since that day ive called many times to service manager ivan regarding this. My car has been malfuntioning overheating in the freeway, and in the streets, most of the times, even when it was right out of the service, I was going on a vacation with my family, where I even had D to pay to replace engine coolant bypass valve, $330.18 dlls because my car is over 30,000 miles but not yet 3 years.and at this time they performed another recall "???" yes... this was recall no 14S21 restraints control module replacement. And now when I got my car out of horne Ford nogales AZ. When I turn I hear a sound on the right side of my tires or brakes need a solution please help what can I do I need a solution this is not fair
Purchased vehicle in August of 2014 with 28,000 miles on it. About 2-3 weeks ago the vehicle just stalked, lost all power then died on my wife with my 19 month old baby girl in the car. Vehicle starts right back up when this occurs. It happens a couple of times a week and is very dangerous. Sometimes it will die when you are trying to accelerate or merge into traffic. Took it to the same Ford dealer we purchased the vehicle from and they were able to replicate the problem. However, no codes are present in the vehicle even when it happens. The Ford service writer and technician said that it was the throttle body. The vehicle has 52,000 miles on it however I was told no warranty or recall covered the replacement of the throttle body. I paid for the throttle body repair. Less than 48 hours later the vehicle dies again on my wife while pulling out of our neighborhood. Again with my child in the back seat.
Car nearly stalls when accelerating from a stop or from a slower speed. Rpms rev up and when it finally goes, it surges forward. This is going to cause me to be rear ended! I've had the car into the dealer twice already for this problem, yet it continues. There are two times when it occurs. First is when accelerating from a stop and second is if you've had to slow down (when another car is turning off the road) and then you try to accelerate again. Usually happens in lower gears around 15-30 mph.
Fuel tank compressing, causing the vehicle to rough idle, surge or stall while driving with no warning. Has stalled on three different occasions. Unsafe to drive. Check engine light illuminates. Ford requires a $100 fee to check vehicle and stated customer would have to pay for repairs and then see if Ford will reimburse.
The contact owns a 2013 Ford Escape. The contact stated that while driving at approximately 30 mph, the engine temperature warning indicator illuminated. The vehicle was maneuvered to the side of the road and towed to the dealer. The dealer informed that the fuel pressure sensor and the engine wire harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,424....updated 04/19/16
I purchased my '13 Escape SE at the end of Sept 2014. In December '14 it started leaking coolant and oil all over the driveway while it was parked. The weather strip was falling off the door. Then when it was raining, water poured in through the reading light as I was backing out of the driveway. I brought it to the dealer and it took 3 weeks for repairs and recalls to be done. It went back for other recalls twice. In November '15 I got an alert while driving that coolant was low (3 weeks post oil change and "the works") and it was dangerously low. I refilled it and brought it back to the dealer - they were unable to diagnose the issue so it went unrepaired. December '15, I turned my car on and received an alert "engine fault service now" while still in park. I had to move it a few blocks and drove it at a slow rate, the car jerked back & forth while I drove it the 2 blocks before I parked it again. Also brought it to the dealer and they stated the alert code was for a fuel line issue, but when they tested it there was no evidence of any issues.
Coolant issues, overheating and vehicle stopping completely, this occurred several times; head gasket replaced, turbo replaced, spark plugs coming out on their own, wheel bearing and sensor gone, touch screen gone
My mom's car is a remote fob push button start an stop and she cannot hear the car running to cut off sometimes leaving it running. We asked the Ford dealer to program a 3 minute idle shut down but could not accomodate. No injury has been caused.
The contact owns a 2013 Ford Escape. While driving at 40 mph, the vehicle began to vibrate. The vehicle was taken to a dealer who diagnosed that the shaft and joint assembly, bushing, seals, right front axle, and shaft joint forward needed to be replaced. The vehicle was repaired. Five months later while driving at 65 mph, the contact noticed strong fuel fumes emitting in and around the vehicle. The vehicle was taken back to the dealer, who diagnosed that the fuel lines needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA campaign number: 13V584000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 54,000.
The contact owns a 2013 Ford Escape. While driving approximately 72 mph, the vehicle stalled without warning. The vehicle was taken to a dealer, where it diagnosed that the fuel line sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer. The technician performed additional unknown repairs. The manufacturer was not notified of the failure. The failure mileage was 26,615.
Since I have owned the Escape to present I have never gotten anywhere near the gas mileage that was listed on the window tag. I do not even get on the road what it said I should get in town. It stinks.... I have talked to the dealership persons about it every time I am in for an oil change or recalls. They just tell me that it isn't broken in. How many miles do I have to have to be broken in"?" I am an older lady so I do not drag, dig off, or any foolish driving....the gas mileage just stinks. Is there anything that can be done about it. Maybe Ford needs to have to follow Kia's example and have to give gas cards to make up for the poor gas mileage. I have complained about this several times on line, but nothing happens. Unless this changes, I will not be interested in buying a Ford again. I will go back to foreign make....always got good gas mileage there. Wanted to buy local and buy american made, but big mistake!!!!!!!!!!!!!!!
A D V E R T I S E M E N T S
- Dayton, NV, USA